Sr. Storage Engineer
7-18 months (possible FTE conversion opportunity)
Communicates complex ideas effectively with stakeholders of varying technical depth and position in the organization.
Builds skills in co-workers through cross-training and mentoring, taking every interaction as an opportunity to learn or teach.
Works with efficiency and attention to detail - independently, with the DCS team, or as part of a virtual team.
Troubleshoots complex problems quickly and expertly, marshalling resources from other teams as necessary.
Manages tasks by priority, delivers results on time, escalates before blocking issues impact deadlines.
Gains commitment by quantifying and communicating business value to stakeholders.
Guides customers to define their requirements and chooses the best way to achieve them.
Writes detailed, easy-to-follow documentation as a part of every new or repeatable task.
2+ years experience with HP XP or HDS USP/VSP SAN storage platforms
2+ years experience with EMC Clariion/Celerra Storage
2+ years experience supporting high-performance Linux server configurations (Ubuntu, Debian or equivalent) and storage technologies in a 24x7 enterprise environment:
Performance monitoring and tuning
Network configuration and troubleshooting
Patch / vulnerability management, security best practices
2+ years experience supporting Windows servers in an enterprise environment with large amounts of SQL Servers and clusters
2+ years experience supporting a large Vmware ESX environment
2+ years experience with Backup Technology (Veritas, Networker, Commvault)
2+ years experience with Brocade SAN switches
Skills / Specialized Knowledge/ Competencies:
Deep understanding of TCP/IP fundamentals and related protocols and applications:
DNS (bind or equivalent)
Shell scripting for automating administrative tasks or information gathering
Solid understanding of server hardware, RAID technologies and their implementations, and SAN/NAS concepts.
Familiarity with service management principles (change/incident/problem management, CMDB).
Highly Desired Skills but not required:
Xsigo Systems Experience a plus
Advanced knowledge of Python, Perl, or similar scripting language
Experience with Solarwind's Storage Profiler & Orion
Experience with Opscode Chef