District Manager
Pennrose Management - Chattanooga, TN

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Conducts regular visits to properties within portfolio to assess growth and areas of development

Consults with Regional Property Manager mentor to analyze specific problems, advise on solutions, and monitor outcomes

Works with Regional Property Manager to prepare annual operating budget, review monthly operating reports, and complete monthly forecasts and variance reports. Conducts periodic audits of petty cash

Reviews and approves all expenditures per stipulated amount

Ensures all property-related marketing and advertising campaigns are aligned with the Director of Marketing’s strategic vision

Works with Maintenance Specialist and Maintenance Superintendent to provide oversight to all maintenance functions, including the development and monitoring of preventative maintenance programs

Collaborates with Maintenance Specialist to evaluate contracts. Provides recommendations to appropriate Director(s)

Assists property associates with the development and implementation of residential programming. Ensures programs are aligned with Supportive Services’ mission and are compliant with regulatory guidelines

Directs Property Manager to appropriate agencies for resolving challenging resident issues (e.g. drug intervention, nursing home placement, etc.)

Oversees the coordination of resident programs with outside agencies

Collaborates with Compliance Department to ensure compliance with tax credit programs

Acts as liaison between Regional Vice President of Operations and Property Managers

Assesses training needs of property associates and works with Director of Training to ensure delivery of programs

Monitors performance of portfolio incentive program goals on a quarterly basis

Completes annual management audit of all assigned properties within portfolio

Evaluates on-going leasing office operations to ensure compliance with policies and guidelines

Monitors apartment turnover to ensure vacancies are filled as quickly as possible

Advises and assists Property Manager with evictions

Conducts appeal hearings for applicants who were not approved

Meets with associates or residents to address conflicts and mediate disputes

Participates in annual unit inspections. Reviews reports and reconciliations

Leads weekly staff meetings and participates in management meetings with executive team members and owners

Attends all meetings or inspections with owners, investors, and government agencies

Participates in pertinent meetings involving building/property concerns

Required Skills

High School diploma or equivalent

Bachelor’s degree preferred

Degree in a related field preferred

3 or more years experience managing a multi-property or large property (over 300 units) in a multi-family environment

2 or more years experience as a Property Manager in a multi-family environment

Experience with Low Income Housing Tax Credit, ACC Public Housing

Proficiency in Microsoft Office, including Word, Excel, and Outlook

Excellent customer service skills

Demonstrated budgeting skills and the ability to read and analyze profit and loss reports

Ability to perform in a busy, changing, multi-tasking work environment

Requires ability to physically tour and inspect properties

Requires a valid driver’s license and the ability to travel to other properties

Requires ability to read, speak, and comprehend the English language

Required Experience

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