Business Intelligence Sr Analyst
Cigna - Wilmington, DE

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Job Description

Key Responsibilities:
  • Work with business areas to design, build, enhance, and deliver data analytic dashboards and reports supporting multiple business units.
  • Perform key reporting functions (routine and ad-hoc) and lead the team in terms of reporting expertise.
  • Perform/lead/consult/direct operational measurement analysis as needed.
  • Lead efforts to partner with global operations leadership to define valid and reliable performance metrics that accurately reflect outcomes and impact on matrix partners.
  • Support data consolidation and automation activities to support global management reporting and analytics (MOR, actuarial data needs, claim dashboard, forecasting, etc.)
  • Perform root cause analysis and corrective action planning with business areas as indicated by trends.
  • Prepare and lead performance information analytic communications for Senior Management reporting needs as requested, across multiple business units.
  • Prepare and present key strategic and day to day operational analytics to both managerial and front line partners to drive changes in behaviors, metrics and performance.
  • Build strong subject matter expertise on the team through data and functional knowledge.
. Requirements

Minimum Requirements:
  • 3+ years of experience in Insurance/Finance environment, Systems, Operations
  • BS degree or equivalent in Computer Science, Business or other associated discipline
  • 3+ years in Business Reporting and Analytical roles; proficiency in SQL, Excel, MS Access, VBA required
  • Strong Microsoft Office proficiency
  • Ability to manage multiple timelines and priorities.
  • Demonstrated analytical capabilities related to financial and operational process improvements.
  • Very strong verbal and written communication skills are required.
Preferred Qualifications:
  • Experience authoring and modifying reports/dashboards reports in Cognos 10, Crystal, QlikView, or equivalent BI toolset
  • Experience with development on Oracle and SQL Server preferred.
  • Operations (claims) Reporting experience
  • Experience with using and developing SharePoint sites and Workflows
  • Ability to maximize technology expertise to deliver re-usable and scalable business process enhancements.
  • Experience in using statistical tools like SPSS or Minitab

About this company
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Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security....