Tier 1 Technical Support Representative
InMotion Hosting - Virginia Beach, VA

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Do you have a passion for Linux? Do you have a drive to provide excellent customer service?

InMotion Hosting is seeking top candidates in their technical support department to assist customers on the front line. Our Technical Support Representatives are the first point of contact to address customer issues. Representatives must ensure that each customer is provided a “WOW” experience and that they are satisfied with their service.

Since 2008 our team has grown from 75 associates to 178! Would you like to be part of this growth? We actively promote from within and over 70% of upper level technical staff came from our Tier 1 team!

What Will I Do?

Assist valued customers over the phone, email and chat without scripts

Independently solve customer issues, maintaining first class communication

Walk customers through set up of products

Gain in depth technical knowledge to assist customers

Continually build your technical skill set to advance within the ranks

Do You Have What It Takes?

Currently running Linux on a home machine (Ubuntu, Suse, Gentoo, etc)

Working within the command line to execute programs

Familiar with the LAMP stack

Maintain a website or blog

Familiar with WordPress, Joomla, Drupal

Familiar with setting up FTP and Email clients

Experience providing first class customer service

Like Free Lunch and Snacks

Enjoy working in a relaxed environment

Compensation:
Hourly Base: $11.50 – $13.50

We are a performance oriented company and team members that have been with us for 1 year or longer are averaging $300 a month in bonuses based on production and customer.

To Apply:
You can either reply to this ad with your resume attached, submit resumes to staffing@inmotionhosting.com or fill out an online application at: http://www.paycomonline.net/v4/ats/at-app-viewjob.php?clientkey=7502918178F0606C4CD5D24ACD6EF3FE&jobcode=316&jpt=

To learn more about what InMotion Hosting has to offer visit us at:

www.inmotionhosting.com/employment

Find us on Facebook at Working at InMotion Hosting
Follow us on Twitter @InMotion_Jobs

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InMotion Hosting, Inc is an industry leader specializing in Web Hosting and Website Design. InMotion Hosting was established in 2001 and has...