The KQED Newsroom Support Coordinator is responsible for managing the office needs and support services of a busy KQED News & Public Affairs Newsroom. (S)he coordinates the KQED News internship training program. The Coordinator oversees Radio’s wiki; audio and video field equipment disbursements; contact databases; and planning for special staff and editorial gatherings. The Coordinator works with the Executive Director, the News Director, the VP/General Manager, Radio, and other editorial supervisors to manage and promote the use of Newsroom communications and data management systems.
Is responsible for maintaining and updating Newsroom systems for scheduling personnel, tracking training, monitoring equipment needs, and other operational records (subscriptions, press passes, etc.)
Manages, organizes, updates and utilizes departmental wikis and other Newsroom information and data sites; trains staff in utilizing these and other digital tools for sharing documents and procedures.
With supervisor, schedules quarterly orientation and training sessions for Radio internship program in conjunction with KQED Human Resources (e.g. workshops, coordination of IT setups for interns, and other training, etc.).
Manages KQED Newsroom supplies and equipment storage (e.g. check in/out equipment, battery charging/distribution, and equipment tracking system).
Coordinates selected events involving staff and/or special editorial guests. Oversees catering, building services requests, special orders and other event planning and logistics, as needed.
As assigned, supports Editors and Department managers in developing methods for assessing topical, regional and source diversity in programming.
Coordinates Radio award entries including award entry fees and audio/video/text submissions.
Serves as liaison between IT, Radio Engineering and other departments, especially with requests for KQED Newsroom and bureau staff IT and equipment needs.
Attends internal KQED meetings as needed to represent the Radio News & Public Affairs department, and conveys relevant information to Radio managers and editors.
Manages and responds to KQED Newsroom general voicemails and email, directing those communications to the appropriate individual.
Other support duties as assigned, including orientation of new newsroom employees; checking out equipment from departing employees; maintaining press ID’s, taxi cab vouchers and parking permits; processing design requests; and preparing CD’s for award entries and other needs.
Education: Bachelor’s degree, preferably in broadcasting, communications or digital media studies.
3-4 years office administration experience.
Excellent organizational, attention-to-detail, and time management skills.
Good writing skills.
Must be proficient in current versions of Windows, Word, and Excel. Experience with Dreamweaver, Google Docs, Survey Monkey and other digital tools is required. Familiarity with standard office procedures, database skills and office equipment.
Excellent interpersonal and communications skills.
Demonstrated ability to work under pressure and meet deadlines.
Demonstrated ability to multi-task while maintaining accuracy and composure.
Ability to work in a very busy workplace environment.
Ability to be diplomatic and professional.
Ability to gather and coordinate information with various departments, divisions and the public.
Demonstrated ability to learn new electronic management systems and to work independently to remain up to date on them.