Support Technician - Information Services
Oklahoma State University - Oklahoma City, OK

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Provides technical support to students, faculty and staff with computer and technology questions. Installs hardware, software, and audiovisual equipment, provides technical support and training for faculty, staff, and students as well as adjunct instructors. This function has a campus wide responsibility for computer labs, distance education classrooms, and multimedia rooms.

Special Instructions to Applicants
* Requires lifting of up to 45 lbs and working on ladders, under desks and enclosed spaces

* Requires proper handling of computer and network components

* Use of both hands in repetitive actions, simple grasping, fine manipulation, bending or stooping, and overhead work are required

Background Check Type:
Criminal History Records Check
Other

If Other, please specify:
Sexual Offender Registry

Requisition/Listing Number
08998 Education and Experience

Required

Field of Study:
see experience box below

Location:
OSU/Oklahoma City

Degree
Other

Experience:
* Associate's Degree in Computer Sciences or related discipline. Work experience may be substituted for degree requirements.

* One to two years of experience in the installation and maintenance of personal computer software and hardware.

* One to two years of experience in providing support to users for office automation applications, such as word processing, spreadsheets, databases, electronic mail, web browsers, and other productivity software.

Certifications, Registrations, or Licenses

Skills, Proficiencies and Knowledge
* Working knowledge and ability to install hardware and software

* Ability and skill to collaborate with other Information Services personnel to resolve system and network issues

* Strong communication skills

Preferred

Field of Study:

Degree:
No Response

Experience:

Certifications, Registrations, or Licenses
* Certifications from software or hardware manufacturers currently used by OSU-Oklahoma City

* CompTIA A+ certification

Skills, Proficiencies and Knowledge

Oklahoma State University - 17 months ago - save job - block
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