Under general supervision, performs a variety of moderately complex tasks for electronic and technical assignments on data communications equipment and systems. Involved with monitoring, operating, installing and maintaining telecommunications systems. Includes telecommunications, voice communications and data communications.
Duties and Responsibilities
Processes requests for new installations, moves and reconfigurations of telecommunications systems.
Makes recommendations on changes and improvements to existing systems.
Maintains and updates cable database records for voice and data station equipment.
Runs equipment and system tests.
Troubleshoots moderately complex system problems and restores service to down stations/systems.
Maintains liaison with outside vendors and orders circuits and/or equipment as required.
Trains end-users on proper use of telecommunications equipment.
Completes terminal troubleshooting using appropriate diagnostic equipment.
Installs terminals, controllers, and test equipment and investigates and restores service to nonworking lines and/or equipment to working condition.
Associate's Degree in a related discipline, or the equivalent combination of education, technical training, or work experience and 2 to 4 years related experience.
In some cases, educational requirements may be adjusted or waived for more than 5 years applicable work experience. Work experience may be adjusted for highly specialized knowledge or uniquely applicable experience for positions involving new technology or labor market shortages as reflected by market survey data.
Knowledge, Skills, Abilities
Effective communication and interpersonal skills.
Proficiency with PC usage, communication cable fabrication, electrical test equipment usage, and network equipment usage.
A security clearance of an appropriate level may be required before employment.
Women, minorities, individuals with disabilities and veterans are encouraged to apply.
U.S. Citizenship Required.
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