Credit Advisor (multiple openings)
Dun & Bradstreet - Greensboro, NC

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Greensboro, NC

Dun & Bradstreet Credibility Corp. is looking for a Credit Advisor to advise our customers about credibility solutions for small business customers. This person is responsible to achieve sales goals on a weekly & monthly basis, while observing all compliance policies and procedures.

BS/BA in Business related field or related experience preferred but not required

Ideal candidate would have demonstrated sales ability, using needs-based selling; assertive; persistent; good listener; self-motivated

Aptitude for acquiring selling skills and product knowledge

Proven track record of achieving/exceeding quota driven goals in a high volume, fast-paced call center environment; strong telephone presence and skills required

Experience in selling an intangible product (such as insurance, information, etc.) rather than a tangible product and/or inside sales is strongly preferred

High school diploma is required

Outstanding verbal, organizational, written and verbal communication skills required

High energy, strong phone presence

Strong computer skills, including Microsoft Office Suite

Achieve direct revenue goals by selling products and service to new and inactive customers via the telephone on customer calls

Credit advisors may be assigned to primarily inbound or outbound calls; may be assigned to New Customer Acquisition, Retention, Winback, Canada or other specialty areas

Probe for and identify sales lead opportunities with information customers who engage in B2B transactions

Use technology to achieve required talk time, revenue per hour and calls per hour

Remain knowledgeable about customers' business practices and functions, understand the relationship between Dun & Bradstreet Credibility products/services and the appropriate needs for customers and the ability to transition customers to the proper service/sales consultant efficiently
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For The Dun & Bradstreet Corporation, there's no business like "know" business. The company, known as D&B, is one of...