Retail Manager - Boutique
Bellezza Spa - Miami, FL

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Bellezza Spa is a privately owned South Miami company that has experienced tremendous growth over the last seven years. Our goal is simple, we want to instill a sense of respect and empowerment in every person that experiences the Bellezza brand. This goal is achieved by developing sincere relationships with guests and focusing on the quality of their experience above all else.

Our location offers a wide range of amenities including a twenty chair hair salon, eighteen station nail salon, nine spa rooms and a boutique. Across all departments, our talented staff is united in their approach to client care and delivering memorable experiences to our guests.

Bellezza currently has an opening for a Retail Sales Manager. The ideal candidate possesses strong leadership capabilities, great attention to detail and an uninhibited enthusiasm for building relationships. In addition to these attributes, the candidate must also understand the importance of metrics driven performance and apply this principle to daily decision making.

Primary Responsibilities
Set and achieve personal sales goals while supporting the goals of the team
Greet customers in a timely, professional and engaging manner
Provide honest and confident feedback to customers regarding products
Build lasting relationships with customers by contacting them to follow up on purchases, suggest new products and invite them to upcoming events
Consistently seek new trend and product knowledge to act as an expert for the customer
Build and maintain strong vendor relationships to maximize business results
Manage the scheduling and execution of vendor events and promotions
Communicate business opportunities that include line performance, stock levels and team motivation/recognition
Perform daily department maintenance tasks including stock work, re-merchandising, display, price markdowns, and light cleaning
All employees must maintain a neat, clean and well groomed appearance per Bellezza standards.
Supervise the performance of front desk receptionists

Proven ability to set and achieve sales goals
Excellent understanding of hospitality and customer satisfaction
Competitive drive and entrepreneurial confidence to succeed in a commission-based environment
Demonstrated ability to develop relationships with customers and coworkers
Knowledgeable and enthusiastic about cosmetic trends
Ability to positively and proactively handle customer concerns and prioritize multiple tasks in a fast-paced environment
Ability to quickly learn new procedures and processes
Strong organizational and follow-through skills
Excellent communication and interpersonal skills
High level of ownership, accountability and initiative
Visual Merchandising experience is a plus

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About this company
Bellezza Spa is a privately owned South Miami company that has experienced tremendous growth over the last seven years. Our goal is simple,...