IT Support Technician
NPI VT - South Burlington, VT

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As part of our Canopy team, you will:
  • Monitor client systems
  • Interact directly with clients from our offices and at client sites
  • Resolve client issues
  • Have a full suite of state-of-the-art tools at your disposal, including software distribution, remote control, and remote monitoring and management tools
  • Be exposed to a variety of technical issues
  • Become the go-to person for specific products and technologies

Strongest candidates:
  • Have excellent customer service instincts
  • Are great communicators on the phone, in person, and via email
  • Have strong knowledge of PC operating systems (Windows XP / 7 / 8), hardware, and applications
  • Have a general knowledge of computer networking
  • Have at least one year of full-time IT work experience
  • Have earned an IT related degree and/or certification
  • Are Vermont residents
  • Are US Citizens or Permanent Residents with passport or green card
  • Have valid driversĀ° license and good driving record
  • Are available for occasional afterhours implementation, support, and shared pager coverage
Additional useful skills:
  • Microsoft Small Business Server
  • Smartphone Operating Systems
  • Mac OS
  • Network user administration
  • Knowledge of servers and/or network infrastructure
  • TCP/IP detailed understanding

NPI offers a full benefits package, including:
  • 401k with matching contributions
  • Profit-sharing
  • Blue Cross / Blue Shield of Vermont health coverage
  • Health Reimbursement Account
  • Flex spending Accounts
  • Full reimbursement for mileage, training resources, and other work expenses
  • Pet-friendly environment
  • Generous time off (with seniority, up to 33 days holiday / Combined Time Off per year)

Sound interesting? Apply online today!

NPI VT - 21 months ago - save job - block