SquareTrade is the top-rated protection plan trusted by millions of happy customers and offered by top retailers including Amazon, Costco and Tesco. We have more than 160,000 fans on Facebook, consistently win industry awards and have received tens of thousands of 5-star reviews. SquareTrade is profitable, growing 100% year on year, and attracted one of the largest private capital raises in 2012, with a $238 million round led by Bain Capital. Headquartered in San Francisco and London, SquareTrade is privately held. Learn more at www.squaretrade.com.
We are looking for a smart and dedicated IT Production Manager to help take our business to the next level. This person will play a central leadership role running a team of 5+ Unix sysadmins and network specialists. They will drive our production support efforts to ensure that we deliver excellent service to our customers and merchants alike. This is an exciting position that offers autonomy and teamwork, with opportunities for career development.
Lead a team of motivated sysadmins to drive projects and top notch production support (including monitoring and incident management)
Ensure site reliability and performance
Provide technical leadership with systems, networking, and security
Deliver projects on time with high quality
Work with other teams to contribute to their success
Grow the team as necessary
Bachelor's degree in Computer Science or related field
5+ years as Sr. Systems Administrator and 3+ years in IT Production Management
Solid knowledge of Debian, OpenBSD, and networking is required
Must have experience leading a team of sysadmins and network specialists
Experience supporting production e-commerce environments
Experience with Juniper is a plus
Experience with Puppet, Xen, KVM, etc
Knowledge of at least one scripting language
Knowledge of IPv6, OSPF, BGP
Experience with Agile project management or equivalent
SquareTrade is located downtown San Francisco in the SOMA district. We offer competitive salaries, stock options, generous paid time off, and an opportunity to join a fast-paced Pre-IPO company.