Private Client Manager II (Little Rock, AR)
Bank Of America - Little Rock, AR

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Compensation owned Description

Private Client Manager II is a primary point of contact and service provider for existing HNW client relationships. A PCM ensures the timeliness and quality of client service delivery and is accountable for client satisfaction, relationship expansion through cross selling and retention. A PCM will have Series 7, 63 and 65 licenses. A PCM II may manage clients with more complex needs than a PCM I.

Job Posting Description

U.S. Trust is looking to add the industry's most capable and trusted wealth advisors to the team. Inclusive in this opportunity are products, client service and support, and compensation and benefits programs among the most competitive.

Role Overview
  • Client team member with overall responsibility for maintaining and deepening existing and newly developed client relationships, while also responsible for contributing to new business development efforts
  • Works in close partnership with the client sales & service officers (CSSOs) and other specialists to ensure there is a coordinated approach to the clients day-to-day needs
    • Reports to the Market Executive or City Executive and obtains guidance from the client team lead (PCA)
  • Focus on deepening client relationships; effectively manage a book of relationships in coordination with PCA, being responsible for client satisfaction and retention
    • Liaise with specialists, service officers and other resources to ensure the integrated delivery of investment, fiduciary, credit and banking solutions
    • Serve as periodic point of contact with clients and ensure quality and timeliness of client service delivery
  • Act as trusted financial advisor to, and advocate for, clients in coordination with PCA; provide them information and services that that expands their relationship with US Trust
    • Develop in-depth understanding of clients' needs, preferences and overall wealth; be responsive to changes in business environment or client needs
  • Achieve individual sales goals determined by ME and Divisional Leadership
  • Provide credit and banking services to existing clients
  • Build relationships with internal partners
  • Provide leverage to PCA by overseeing preparation of Client Management Program (CMP) activities and tactical execution of CMP outcomes
  • Foster collaboration among team members and partners; collaborate in their onboarding, coaching and development
  • Meet Risk & Compliance requirements and policies

Key Skills Requirements:
  • Excellent ability to work in team environment
  • Strong interpersonal and influence / partnership skills
  • Significant knowledge of banking and credit: general understanding of investments, trust and wealth transfer

  • 7+ years of successful experience in managing relationships with high net worth clients (or equivalent)
  • Series 7, 63 and 65 (or Series 7 and 66) required
  • Unlicensed candidates may be considered if willing to obtain licenses within 120 days of start date

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Bank of America Corporation is a bank holding company. Through its banking subsidiaries (the Banks) and various non-banking subsidiaries...