Wireless Engineer - School Wireless Network
NYC Department of Education - Brooklyn, NY

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Please Note: Position only open to internal NYC Department of Education employees.

Position Summary: The Wireless Engineer - School Wireless Network is responsible for providing engineering support for the maintenance, configuration, installation, troubleshooting and testing the various components that support the wireless network for all Department of Education (DOE) schools. The Wireless Engineer interacts with DIIT’s Engineering Team to develop, implement and provide technology planning, standards and designs for various wireless clients to ensure continued network connectivity. Performs related work.

Reports to: Manager, Wireless Technology and Support

Direct Reports: N/A

Key Relationships: Works in close cooperation with wireless help desk engineers, field services technicians and other field/central personnel and offices, as needed.


Troubleshooting and Maintenance

Implements the technological designs and standards utilized by DIIT’s Engineering Team.

Tests and installs various equipment, e.g., laptops, net-books, printers, desktops, handhelds and wireless communication devices. Ensures that testing methods are in compliance with DOE wireless standards.

Configures and troubleshoots various wireless devices, e.g., laptops, printers and other Wi-Fi devices to connect to the wireless networks in the schools. This includes working with wireless adapter utilities, drivers and configuration procedures for both Windows, MAC and handheld operating systems.

Monitors and maintains Local Area Network (LAN) switches, wireless LAN access points, communication servers, printers and other network infrastructure equipment used for Internet access.

Utilizes Radio Frequency (RF) diagnostic and site survey tools to assess wireless coverage and troubleshoot wireless client connection problems. Ensures that wireless access points are placed in the Airware Visual RF system.

Performs wireless LAN (Cisco 4400 and 5508) controller configurations and code upgrades.

System Support and Overview

Conducts training sessions and prepares documentation on wireless configuration procedures for integration and field engineers.

Converts Cisco Wireless LAN solutions to a Cisco Wireless Management System, and documents all status updates on replacement devices and MAC address resets. Imports networks into the Wireless Management system for new schools.

Provides quality assurance review of technical drawings utilizing the Computer Aided Design (AutoCAD) software application for 2D and 3D technical designs and drafting. Ensures that school floor plans are based upon the specifications of engineers and architects.

Analyzes “down” devices and generates rogue device reports.

Supports wireless team efforts in designing, testing and deploying new wireless technologies and solutions.

Qualification Requirements:

Cisco Certified Network Professional (CCNP) or CompTIA Security AND:

A baccalaureate degree from an accredited college, including or supplemented by 24 semester credits in computer science or a related computer field and two (2) years of satisfactory full-time computer software experience in computer systems development and analysis, applications programming, database administration, systems programming, data communications, including one (1) year in a project leader capacity or as a major contributor on a complex project; or

A four-year high school diploma or its educational equivalent and six (6) years of satisfactory full-time computer software experience as described in '1' above, including one (1) year in a project leader capacity or as a major contributor on a complex project; or

Education and/or experience equivalent to '1' or '2' above. College education may be substituted for up to two (2) years of the required experience in '2' above on the basis that 60 semester credits from an accredited college is equated to one (1) year of experience. A Masters degree in computer science or a related computer field may be substituted for one (1) year of the required experience in '1' or '2' above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and at least one (1) year of satisfactory full-time experience in a project leader capacity or as a major contributor on a complex project.


Microsoft Certified Systems Engineer (MCSE).

Cisco Certified Network Associate (CCNA).

Microsoft Certified IT Professional (MCITP).

Wireless LAN Certification.

Working knowledge of Wireless standards: 802.11b, 802.11g, 802.11a and 802.11n.

Radio Frequency (RF) fundamentals: Spectrum, channels, RF theory, modulation.

WLAN concepts: Association, Authentication, encryption, mixed protocol environments, SSID, transmit power settings, receiver sensitivity, roaming.

WLAN integration within wired LAN infrastructure: WLAN topologies, multiple users and group support, Backbone switch configuration to support access points, wiring and inline power requirements.

Wireless clients utility configurations: Security configuration, multiple operating systems (windows, MAC OS) and protocol support, multiple vendors wireless NICs, multiple wireless laptop clients and hand-held devices.

Wireless AP configuration: Cisco wireless LAN 4400, 5500 controllers, Cisco 1200, 1240 and 1260 series IOS configuration and Cisco 350 series Vx works configuration, Multi protocols support, IP, AppleTalk, and Voice over wireless, workgroup bridges.

Management and troubleshooting: Device management, RF management, Advanced WLAN management, wireless Sniffers.

Working knowledge of : PEAP, WPA, WPA2, RADIUS.

UNIX scripting is a plus .

Salary: $79,476 +

(Internal candidates who are selected for this position and who currently hold comparable or less senior positions within the DOE will not make less than their current salary.)

Please include a resume and cover letter with your application.

Resumes will be reviewed on an ongoing basis. We encourage applicants to apply as soon as possible.

NOTE: The filling of all positions is subject to budget availability and/or grant funding.


It is the policy of the Department of Education of the City of New York to provide educational and employment opportunities without regard to race, color, religion, creed, ethnicity, national origin, alienage, citizenship status, age, marital status, partnership status, disability, sexual orientation, gender (sex), military status, prior record of arrest or conviction (except as permitted by law), predisposing genetic characteristics, or status as a victim of domestic violence, sexual offenses and stalking, and to maintain an environment free of harassment on any of the above-noted grounds, including sexual harassment or retaliation. Inquiries regarding compliance with this equal opportunity policy may be directed to: Office of Equal Opportunity, 65 Court Street, Room 923, Brooklyn, New York 11201, or visit the OEO website at http://schools.nyc.gov/OEO

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