Customer Sales Service Manager
AAMCO Transmissions inc - Green, OH

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Customer Sales Service Manager (Retail Management)Job DescriptionWe are seeking a skilled and highly motivated Customer Sales Service Manager (Retail Manager) to join our growing team of service center professionals. Customer Sales Service Manager (Retail Manager) will primarily be focused on managing all aspects of the day-to-day operations at the facility including generating sales, communicating with customers and managing technical staff for the retail center. Customer Sales Service Manager (Retail Management)Job ResponsibilitiesYou will be responsible for many different roles as you manage the day-to-day operations, including managing the technical staff, communicating with customers and generating sales for the retail center. The Customer Sales Service Manager (Retail Manager) will also ensure that all employees are all adhering to AAMCO policies and procedures as they conduct business.More specific responsibilities for the Customer Sales Service Manager will include: • Meeting and greeting the customer base• Managing work flow for technicians• Recommending services to customers• Ordering parts• Keeping customers updated on progress of their vehicles• Managing and tracking lead counts as well as customer satisfaction ratings• Generating salesCustomer Service Sales Manager ( Retail Management )Job RequirementsIn order to lead one of our service center facilities, the Customer Service Sales Manager (Retail Manager) must have a dynamic personality, who displays excellent verbal communication skills and leadership ability. The position also requires an experienced professional with at least 5 years of prior sales experience. Qualified candidates must have exceptional phone skills, possess strong customer handling skills, and be a self-motivated individual who can create and thrive in an environment of non-negotiable integrity.Other requirements for the Customer Service Sales Manager (Retail Manager) include: • Excellent Customer Service Skills • Ability to adapt to a constantly changing environment as well as multi-task• Aggressive attitude• Detail oriented• Clean and neat appearance• Management experience is a plus • Technical Training is a plus but not required Customer Service Sales Manager ( Retail Management )Company Overview AAMCO is a fast-paced organization that is very much intermingled and intertwined despite all of our locations being owner operated. We believe our workplace is a team environment within the individual offices and the company as a whole, with shared objectives and goals that help us all succeed. If you would like to be part of the AAMCO team, please apply today!

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Req. Code : Green, OH

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