Project Director of Reservation Systems
Hilton Worldwide - Memphis, TN

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Job Summary

The Project Director of Reservation Systems is responsible for planning, organizing, managing, and administering all Project activities for the Central Reservation System, three user interfaces, and more than ten electronic interfaces supporting several billion dollars in annual revenue generation. Position is directly responsible for planning and executing all projects involving the Hilton Worldwide Reservation Systems environment. Position is responsible for establishing requirements and objectives in partnership with other HWW business units that support the overall delivery of Distribution projects, interfacing with Customer Relationship Management, brand website, and Property-level development groups. In cooperation with Senior IT Management, position is responsible for helping achieve major goals and project objectives that support IT business plans and objectives.

This Director has budgetary responsibility for all projects and directs a staff generally including positions at a senior manager/manager levels including the authority with concurrence from Human Resources, to terminate employment if justified. It is expected that this Director will have had at least 10 years of prior experience in lower level exempt positions, with at least 2 years at the director level.

Basic Qualifications

  • A minimum of five (5) years of prior project mgmt experience
  • A minimum of two (2) years experience at the director level
  • A minimum of ten (10) years experience in development and delivery roles
Preferred Qualifications

  • Four (4) year college degree in Computer Science or IT related field
  • Supervisory experience advantageous
  • A minimum of one (1) year professional experience with Microsoft Word, Excel, PowerPoint and Outlook
Additional Information

In order to apply to this position, you must be legally authorized to work in the United States; Hilton Worldwide will not be providing visa sponsorship for this position. You must also be able to communicate effectively in English, both verbally and in writing.

A World of Opportunities

Hilton Worldwide offers a variety of global opportunities within our portfolio of world renowned brands. With more than 3,200 hotels in 77 countries, our Team Members are committed to delivering our brand promises to our customers. At Hilton, you’ll discover hospitality jobs whether you are a first time applicant or a career professional.

Our portfolio consists of well known brands representing market leadership in their respective segments of the industry, whether it’s luxury or lifestyle brands to mid prices, extended stay or vacation ownership, Hilton has something for everyone. The company owns, manages and franchises hotel brands including The Waldorf Astoria Hotels and Resorts®, Conrad Hotels and Resorts®, Hilton®, Doubletree®, Embassy®, Hilton Garden Inn®, Hampton, Homewood Suites®, Home2Suites by Hilton®, and Hilton Grand Vacations®

Come and explore a world of opportunities and join our dynamic team to help us achieve our mission to be the preeminent global hospitality company – the first choice of guests, team members and owners alike.

Proud Part of Hilton Worldwide

Located in Memphis, Tennessee, Hilton’s Brands & Commercial Services Center provides our hotels and Team Members the on-going support and services needed to keep Hilton Worldwide the leader in the hospitality industry. This location is home to our four focused service brands, Hampton®, Hilton Garden Inn®, Home2 Suites by Hilton®, Homewood Suites by Hilton® as well as our IT and Operations Support Groups. In addition to a great place to grow your career, the Memphis area offers our Team Members the benefits of affordable housing, easy commutes, great shopping and restaurants, and diverse community.


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Hilton Worldwide is one of the largest and fastest growing hospitality companies in the world, with more than 4,200 hotels, resorts and...