Senior Assistant Sales Manager
Charming Charlie - Coconut Creek, FL

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SUMMARY : The Senior Assistant Store Manager is responsible for assisting the store manager on all operational duties and providing superior customer support for quality service, customer satisfaction and driving profitability.


  • Leads recruiting efforts for all available charmer positions with responsibility for the interview process. Makes final decision on all charmer hires
  • Is a leader in customer service and satisfaction
  • Will take an active role in training and development of employees
  • Establishes effective communication with Associates to ensure they are appropriately informed of all Charming Charlie business initiatives and policies
  • Takes proactive role in establishing and carrying out all company policies including shrinkage control disciplines and programs
  • Assists in distributing work assignments to Associates and ensures store maintenance, safety, cleaning and appearance is up to company standards at all times
  • Successfully address customer complaints and resolves problems
  • Manages the CC Social Program with responsibility for meeting and exceeding revenue and profitability targets set for the Social Program
  • Assists in store promotions and visual merchandising

  • Minimum 2 years managerial experience in a high volume/high unit, multi-million dollar fashion retail environment is required, r elocatibility is preferred
  • Personality and attitude that represent and consistently demonstrate the Charming CHARLIE 3 E’s: Energy, Enthusiasm, and Empathy
  • Create and maintain an environment where Associates enjoy coming to work every day and customers love to shop
  • Considerable knowledge of retail systems, HR practices and retail operations
  • Effective oral and written communication skills
  • Excellent organization and reasoning skills
  • Acute attention to detail – with a strong ability to prioritize and execute tasks
  • Keen ability to thrive in a fast-paced, multi-tasking environment
  • Multi- lingual is beneficial, must be a US citizen

  • College degree preferred; High School diploma required

About this company
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COMPANY It’s time for a COLORFUL career! Charming Charlie, the award-winning fashion accessories retailer, is the one-of-a-kind...