Student Services Coordinator
Everest College - Atlanta, GA

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Everest College - Atlanta West, GA campus

Req# 11-0440

General Duties:
Support the Academic Department by providing students an opportunity to discuss issues and concerns and participate in problem solving.

Develop, monitor and facilitate the activity of the student retention program. Provide student services to support the student body and maximize student completion rates.

Evaluate and resolve student inquiries, issues, and problems, and ensure appropriate action is taken to the satisfaction of the student, Company, and/or regulatory agencies in compliance with policy, procedures and legal requirements.

Plan, implement and direct programs and services that assist students to reenter, continue, and complete their academic programs.

Coordinate specific programs to assist students with academic, and personal issues that may interfere with their academic programs.

Develop, manage and coordinate the Institutions retention plan.

Correlate attrition/retention statistics to identify student withdrawal patterns, such as identification of specific courses or faculty that have high drop rates, or additional problematic or challenging areas.

Establishes a plan of action to address such patterns.

Provide administrative coordination, support, and advice to student support programs, such as peer tutoring.

May develop a referral/mentoring group for students seeking help or needing assistance.

Phone all students that have withdrawn to establish reason for withdrawal and possibility for re-entry.

Prepare and send out letters to students that can not be contacted by phone.

Maintain daily log of contacts.

May assist with graduation ceremony and student appreciation days. Perform other duties and responsibilities as assigned.

The duties and responsibilities listed above are representative of the nature and levels of work assigned and are not necessarily all-inclusive.

Bachelor's Degree required.

3 to 5 years experience directly related to the duties and responsibilities specified.

We offer competitive compensation and an excellent benefit package including a comprehensive healthcare program and a 401k plan.

Qualified candidates ONLY - apply online for consideration and the potential opportunity to work with a dynamic and growing company

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