Social Development Specialist
The World Bank - Washington, DC

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Sustainable development requires balancing the needs of present and future generations and has become a rapidly growing global concern, most recently anchored in the “inclusive green growth” agenda. The triple bottom line for sustainability – economic, environmental, and social – is increasingly taking a central place in discussions of growth and poverty reduction. Social sustainability is, therefore, a critical aspect to achieving long-term pro-poor development. Social development focuses on the need to ‘put people first’ in development processes. Poor people’s own voices tell us that poverty is more than low income—it is also about vulnerability, exclusion and isolation, unaccountable institutions, powerlessness, and exposure to violence. As such, efforts to overcome poverty must not just get economic policies right. They must also promote social development, which empowers people by creating more inclusive, cohesive, accountable and resilient institutions and societies. The Social Development Department (SDV) within the Sustainable Development Network Anchor (SDN) leads the implementation of the Bank's social development work as outlined in the Bank's Social Development Strategy, 'Empowering People by Transforming Institutions'. The Department is organized around four clusters, responsible for the following thematic work areas: (i) Social Sustainability and Safeguards; (ii) Social Inclusion; (iii) Social Accountability; and (iv) Social Cohesion. SDV is seeking an experienced and motivated Social Development Specialist for the Social Accountability Cluster. The Social Accountability and Demand for Good Governance (SA&DFGG) cluster is leading the demand-side governance agenda within the Bank. The aim of the SADFGG agenda is to support citizens’ voice and capacity (especially of poor citizens) to exert pressure for greater accountability and responsiveness. The approach encompasses a broad range of actions and mechanisms for citizens to engage with government officials and bureaucrats, including citizen participation in public policy making, participatory budgeting, public expenditure tracking, citizen monitoring of public service delivery, citizen advisory boards, lobbying and advocacy campaigns. The Cluster hosts the “Social Accountability and Demand for Good Governance” Community of Practice, an active community of development practitioners that promotes exchanges and discussions on topics relevant to policy makers, researchers and practitioners on social accountability related themes. The Cluster contributes to: i) Knowledge creation (social accountability flagship, companion piece to GAC 2, How to Note series); ii) Capacity building (Social Accountability Core Course, on demand clinics), iii) Knowledge sharing- Community of Practice (BBLs, weekly highlights, Social Accountability database, Social Accountability E-Guide, Connecting people), iv) Operational Support to teams, v) Corporate and Peer reviews. The key objectives of the SA&DFGG cluster are: 1. Engage in the creation and dissemination of operationally relevant knowledge to understand better how SA activities lead to a broad array of outcomes, and how they are mediated by contextual factors, with a focus on challenging contexts such as fragile states or more authoritarian contexts (ongoing work on the Social Accountability Flagship report). 2. Provide technical support on SA&DFGG approaches to operational staff/task teams engaged in Bank-supported operations across a number of sectors; assist country and project teams in diagnostics to inform projects/ country strategies, finding entry points for DFGG approaches, tailoring interventions to project contexts, and operationalizing these customized interventions; 3. Develop staff skills and build internal capacity within the Bank on applying SA&DFGG approaches (such as the Social Accountability Core Course, modules on Information and Communication Technology for Social Accountability (ICT for SA), Social Accountability E-Guide, etc.); create and disseminate information on social accountability and demand-side governance approaches and tools (such as ‘how-to’ notes series, weekly highlights, etc.); Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 3 year term appointment.

Duties and Accountabilities:

In close coordination with the Cluster Leader of the Social Accountability team, the Social Development Specialist in SDV will provide strategic, analytical, and operational support in delivering the work program on SA&DFGG. This will include provision of strategic support to the regions on SA&DFGG approach and tool, brokering knowledge with both internal and external SA&DFGG practitioners, and contributing in the research and analytical work, including the forthcoming Social Accountability Flagship. The Social Development Specialist will work with the SA&DFGG team members to lead or contribute to the following aspects of the agenda: 1. Lead cluster’s engagement “third party monitoring (TPM)/participatory monitoring”, a core business line of the unit: o identify specific regional needs for knowledge and capacity building (with specific attention to TPM but not necessarily limited to it) and proactively organize ways to meet the demand o lead/contribute in course design, development of course materials, delivery of training workshops/clinics o write/supervise the completion of guidance notes, briefs (including but not limited to sectoral “How to” notes on TPM, case studies) o Reach out to external and internal partners working on citizen-based monitoring, citizen engagement and beneficiary feedback, and other similar issues for partnerships and collaboration o Represents the Cluster as needed in internal/external events around TPM/beneficiary feedback 2. Analytical work on social accountability (including the Social Accountability Flagship): o Contribute toward the conceptualization and creation of “causal chains” from social accountability to outcomes, lead/participate in case studies for the flagship (including field work), synthesize lessons emerging from various background papers/case studies, and contribute to final report writing. o Support team in managing external and internal inputs and contributions to flagship report, including brainstorming events. o 3. Contribute to learning, knowledge sharing and training/capacity building activities on other SA themes as needed/relevant (with similar activities as noted in 1). Manage the coordination of Sustainable Development Network (SDN) week events on social accountability. 4. Provide cross support to regions for the development of operations, and quality analytical work on SA&DFGG approaches; 5. Contribute to Social Development Department priorities, including reviews on behalf of social development for projects and corporate documents.

Selection Criteria:
A graduate degree in the social sciences and at least 5 years of directly relevant experience.
• Familiarity with the literature (including empirical literature) and policy aspects related to social accountability, so as to provide both operational advice and lead/contribute to analytical tasks. Strong record of analytical work on social accountability or related topics.
• Direct operational experience working on programs supporting social accountability approaches, especially in fragile and post-conflict contexts and authoritarian contexts an asset.
• Ability to work within interdisciplinary teams and provide support to multiple sectors (e.g. infrastructure, urban, rural, etc.).
• Excellent interpersonal, problem-solving, diplomatic and team skills, and the ability to effectively negotiate and achieve balanced solutions to complex development problems.
• Be Pro-active in seeking and recommending solutions to issues. Take initiative in managing tasks, communicating with others, and pursuing the Social Development agenda excellent written and analytical skills.
• Excellent spoken English language and communications skills. An additional World Bank language would be a plus.
• Demonstrated ability and previous experience in making presentations to internal and external audiences.  Field experience in developing countries and working with civil society organizations (??) a plus. [Competencies] Knowledge and Experience in Development Arena - Understands policy making process; distills operationally relevant recommendations/lessons for clients. Policy Dialogue Skills - Identifies and assesses policy issues and plays an active role in the dialogue with the government and/or other stakeholders. Integrative Skills - Working to develop an integrated view across all facets of current sector. Analytical Tools for Social Sustainability - Solid experience conducting social development analyses, producing meaningful results, and applying the tools in the course of an operation. Participation and Consultation - Solid experience conducting social development consultative and participatory approaches, and applying the approaches in the course of an operation. Social Development Implications on Policy, Institutions, and Operations - Familiarity with the implications of social development on policy, institutions, and operations. Social Safeguards - Familiar with and can apply (under supervision) the social safeguard policies to a situation and identify issues and risks. Social Accountability and Demand for Good Governance - Foundational knowledge of social accountability with ability to support policies, institutions, and operations. Client Orientation - Takes personal responsibility and accountability for timely response to client queries, requests or needs, working to remove obstacles that may impede execution or overall success. Drive for Results - Takes personal ownership and accountability to meet deadlines and achieve agreed-upon results, and has the personal organization to do so. Teamwork (Collaboration) and Inclusion - Collaborates with other team members and contributes productively to the team's work and output, demonstrating respect for different points of view. Knowledge, Learning and Communication - Actively seeks knowledge needed to complete assignments and shares knowledge with others, communicating and presenting information in a clear and organized manner. Business Judgment and Analytical Decision Making - Analyzes facts and data to support sound, logical decisions regarding own and others' work.

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Collectively known as the World Bank, the International Bank for Reconstruction & Development (IBRD) and its sister organization the...