End User Support Analyst
Bartech Group - Orangeburg, NY
Currently we are seeking individuals for the following position:

Project Manager

Project Manager Job Responsibilities

· Provide support for Learning Management System (LMS) administration including coordination and set-up of courses entered in the LMS, and course assignments to over 150K students.

· Liaison with Curriculum Development community and area training partners to ensure proper course set-up and data integrity.

· Apply significant knowledge of organization & associated system processes.

· Evaluate tasks, service level agreements, business need, urgency, and prioritize workload accordingly.

· Coordinate with management on priorities as relevant.

· Responsible for troubleshooting issues with the LMS system and end users to determine root cause of the problem.

· Provide help desk support.

· Recognize system deficiencies and work with leadership to define potential solutions.

· Develop and generate training compliance reports based on complex/changing business and legal requirements, within tight turnaround times.

· Create back end SQL queries to ensure courses are assigned to relevant employee groups

Project Manager Skills Required to be considered:

· Experience in technical related roles preferred, including system administration and help desk support

· 1-3 years related experience and / or training; or equivalent combination of education and experience

· High aptitude for learning new systems & concepts

· Ability to understand complex technical information and convey it in simple terms

· Ability to interpret complex requests & implement based on aggressive timelines

· Ability to work on multiple tasks independently with little direction

· Ability to compare, process, organize and compile information

· Ability to recognize trends and provide relevant solutions

· High analytical skills needed

· Excellent written & oral communication skills

· Experience with Relational Databases, SQL

· Experience with Cognos Reports, Crystal Reports or similar reporting solution

· LMS experience

Project Manager Minimum Education Required:

· 2 year degree

Applicant must be eligible to work in the US for immediate opening.

The Bartech Group, one of America's largest and fastest-growing staffing firms, continues to elevate the staffing industry to a higher level of thinking. Bartech Enterprise Staffing specializes in temporary and direct placement of Engineering, IT, Technical, Finance & Accounting, and Professional staff.

When you join The Bartech Group you launch a career. We support you with a comprehensive benefit plan, offering exceptional medical, dental, and vision care; life and disability insurance; paid time off including holidays; and 401K.

Keywords: Project Manager

Bartech Group - 17 months ago - save job - block
Recommended Jobs
Client Technology Analyst
Blue Horizon Tek Solutions - New York, NY
Blue Horizon Tek Solutions - 4 days ago
About this company
31 reviews
The Bartech Group is compelled to raise the bar when it comes to your staffing needs. One of the nation's largest minority-owned...