This job is responsible for ensuring the integrity and acceptability of specimens for testing and/or blood or blood components, performing laboratory tests, reporting test results, communicating critical values, differentiating and resolving technical, instrument, physiologic causes of problems or unexpected test results, completing and/or reviewing equipment maintenance and quality control functions, and providing oversight and support of laboratory employees and operations. Actively promotes a Lean work culture by performing Team Leader duties to ensure an understanding and consistent use of Lean principles and processes.
Essential Duties and Responsibilities
Determine acceptability of specimens and/or blood or blood components, perform laboratory tests and communicate critical results in accordance with laboratory policy for assigned section or shift and/or obtain and record results for laboratory tests within established TAT as delegated by the Chief of Pathology.
Recognizes normal, abnormal, critical test results. Differentiate and resolve technical, instrument, or physiologic cause of problems or unexpected test results
Serve as technical expert for assigned area, including advanced instrument troubleshooting and repair.
Understand, adhere and promote Lean principles and process such as standard work and maintaining 5S concept in work area realizing that all processes are driven by the needs of the customer
Initiate, perform, troubleshoot and monitor quality control and calibrations of reagents and test systems. Monitor day to day analyses to ensure acceptable levels of analytical performance
Perform and oversee clinical competencies required in section for all employees in accordance with laboratory policy. Insure that any employee performing and resulting a laboratory test is competent to do so
Operate, perform, and review daily preventive maintenance of equipment according to written procedures and documents; report equipment malfunctions and request service as necessary.
Communicate with physicians, nurses, or other requestors by telephone, computer or other method that ensure confidentiality.
Lead instrument and test method validation and correlation studies
Align daily work with individual, section, departmental and organizational goals and objectives
Insure adequate reagent and supply inventory through application of Lean principles
Write and review policies and procedures dealing with testing and processes in the technical area assigned
Actively looks for ways to improve standard work processes and shares insights to that end with team member, other team leaders, and group leaders with the same level of importance as performing quality technical work
Promotes sharing of ideas by team members to improve work processes. Investigate and helps implement ideas which represent improvements
Promote teamwork and cooperation through helpful, courteous, and positive interactions with colleagues
Promote a trusting and secure work environment through supportive, dependable interactions
Take ownership of performance and PEAC process by understanding lab goals and objectives and aligning individual performance with hospital and lab goals and objectives
Using an awareness of how the work performed is valued by the customer, perform duties, make decisions, take actions and continually strive to improve work processes
Maintain inspection readiness. Demonstrate knowledge and ownership of current inspection requirements for all applicable regulatory and accrediting agencies relating to area of responsibility. Participate in tracers, mock inspections, regulatory reviews and Quality Assurance meetings as required
Prepare, conduct, attend and actively participate in shift stand up meetings. Insure suggestions offered at stand-up meetings are captured and moved forward
Attend and participate in all staff meetings and Laboratory Town Hall meetings
Share knowledge and provide instructions and mentorship to new employees, students, other technologists, technicians and other staff
Pursue continuing education
Perform other duties and special projects as requested
Read and adhere to all laboratory policies and procedures pertaining to section and document understanding of such.
Bachelor's degree in Medical Technology or science discipline, consistent with Clinical Laboratory Improvement Amendments (CLIA) requirements, is required.
Licenses & certifications
Must be certified or certification eligible in medical technology, with acquisition of certification within 12 months of hire, or have special competence in a specific discipline germane to the position, as determined by the Chief of Pathology provided competence in patient testing activities is documented in compliance with CLIA
Individuals who have a bachelor’s degree in a scientific discipline other than medical technology, such as biology or chemistry, and who are performing in a specialized area of medical technology, such a molecular testing, and who are seeking categorical certification in this targeted area, will have 12 months to complete their certification. Extensions may be approved by the Chief of Pathology provided competence in patient testing activities is documented in compliance with CLIA.
One year previous experience in discipline required
Specific knowledge, skills, and abilities
The ability to hear and communicate with others in a clear, understandable, and professional manner on the phone and in person; and the demonstrated use of good written and verbal communication skills.
The ability to interact effectively with peers, nurses, medical staff, vendors and other customers in a manner that represents Children's positively.
Effective organizational skills and attention to detail; effective follow-through, and commitment to excellence.
The ability to provide clear and accurate directions, and the ability to train others.
Significant portions of daily assignment involve prolonged standing, transporting material, equipment, patients, or lifting, moving or carrying heavy materials ( check one: 10 lbs. or more but less than 20 lbs. __, 20 lbs. or more but less than 30 lbs.____, 30 lbs.___, 31 lbs. or more ____) for intermittent periods throughout the day.
Children's Medical Center - 3 years ago