Execute patient referrals as indicated by physicians, seek authorization as required by individual insurances and notify patient. The Referral Specialist must conduct all referral processing via insurance website.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
MINIMUM JOB QUALIFICATIONS AND REQUIREMENTS
High School graduate or equivalent.
1 year experience with electronic health records.
1 year experience with processing medical referrals.
Medical terminology and experience as a medical secretary preferred.
Knowledge, Skills and Abilities:
Strong verbal and written skills in English.
Knowledge and understanding of insurance programs.
Computer skills (Windows, Word, Excel spreadsheets, use of a mouse for a computer, etc.).
Proven ability to type 50 wpm.
A courteous and polite demeanor with patients and fellow team members.
Must be prompt in completing tasks and helping others as needed or when called upon to do so.
Display dependability and initiative in job performance and skill in exercising judgment, problem-solving and objective decision making.
Must have strong communicative, interpersonal and leadership skills.
Demonstrate compliance with company standards, policies and procedures.
Display and support the company’s culture through the core values.