Patient Access Representative
St. Francis Health Center - Topeka, KS

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High school diploma or equivalent required
  • Demonstrates excellent customer service skills by providing a patient friendly and pleasant admitting process to assure that patient and family needs are met in a timely manner. Responsible for accurate registration of patient, accurate completion of EPIC registration work ques, participating in on-call rotation as assigned, communication of Health Center policies, financial responsibilities, and Patient Rights and Responsibilities according to departmental operating procedures. Ensures compliance with JCAHO and EMTALA regulations and other regulatory agencies. Works under the supervision of the Patient Access Manager and Lead Patient Access Representative.

    High School/GED required. 1 yr experience customer service or similar office setting required. CHAA certification and prior experience in hospital or physician clinic registration and/or scheduling in an ancillary department preferred; experience in health care industry, such as insurance eligibility/verification, information technology and/or business office preferred. Must type 40 wpm; proficient computer skills.

  • St. Francis Health Center - 20 months ago - save job
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