Systems Administrator
Xerox Services - Atlanta, GA

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Title: Systems Administrator
Location: United States-Georgia-Atlanta
Job Number: 13000512
Xerox Corporation is a $22 billion leading global enterprise for business process and document management. Through its broad portfolio of technology and services, Xerox provides the essential back-office support that clears the way for clients to focus on what they do best: their real business. Headquartered in Norwalk, Conn., Xerox provides leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. Xerox also offers extensive business process outsourcing and IT outsourcing services, including data processing, HR benefits management, finance support, and customer relationship management services for commercial and government organizations worldwide.
If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.
This is a REMOTE (work from home) position

Implements and supports ECM/EDMS (electronic content management/electronic data management systems) and Letter Generation systems. Analyzes business processes and performs needs assessments to align information technology solutions with business initiatives. Configures system settings and options. Plans and executes unit acceptance testing. Creates specifications for systems to meet business requirements. Supports operations and helpdesk organizations to provide excellent customer service to internal/external business customers. Provides high level of technical expertise for operational support functions. Works with development, business analysts, vendors, operations, production support, architects, and other IT teams. Enforces security policies and procedures. Creates release packages and supports code repository systems. May provide information for risk assessments and audits. Must work well under pressure in a fast-paced environment.
All other duties as assigned.

SKILLS and EXPERIENCE
  • Experience with the following technologies required, with minimum 3 - 5 years experience.
REQUIRED
ECM/EDMS and/or letter generation systems
IIS 6.0 and higher
MS SQL 2003/2008
Server Administration
Knowledge management and workflow systems
Issue tracking systems
Basic WebSphere administration and support
Java and java error strings
MS Office Suite
SFTP/FTP

PREFERRED
Basic scripting knowledge
Basic coding knowledge (preference for html, javascript, asp)
Networking knowledge
Software development life cycle knowledge
Code repository systems
Security knowledge
Risk assessment/auditing knowledge
ColdFusion
OCR/Workflow
Kodak scanners and Capture software
IBM AIX a plus

  • Fluent in use of Windows OS and Microsoft Office Suite.
  • Experience with OCR/Data entry, business rules, workflow, enterprise content management, and communications management software a plus. (Preference will be given to those with familiarity with DocFinity, FileNet, xPression, and FormWorks).
Candidate must have experience with and knowledge of hosted systems. Must implement and support hosted environments and provide tier 3 on-going support and maintenance.
  • Candidate must have strong hardware and software troubleshooting skills. Must have a good overall understanding of network, server, and telecom infrastructure/architecture.
  • Experience withWindows-based Server ( Microsoft Windows Server 2000, 2003, 2008 ) environments
Experience with Helpdesk and Operational standards preferred but not required.

Xerox Business Services, LLC is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox Business Services, LLC may request such accommodation(s) by calling 1-866-419-2226 or by sending an e-mail toaccommodations@xerox.com.
Virtual/work from home? Yes

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