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Customer Service Representative - Tier 1
Lincoln Financial Group - Fort Wayne, IN

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The hours for this position are 11:15AM - 8:00PM Monday through Friday.

NATURE OF ROLE:

Provides personalized service to a variety of customers in a complex environment of self-services and assisted services. Handles more complex calls/services not available through the Internet and IVR. Introduction of Internet Integrated Voice Response, Web-enabled works stations and multiple mainframe systems requires employees to develop/maintain technical knowledge from user perspective to utilize ...

From Lincoln Financial Group - 42 days ago - save job - block