A Fresh Approach to Great Results.
Charlotte-based Compass Group North America is the leader in foodservice management and support services. By combining fresh ideas with the industry's greatest talent, we continue to set the standards for food and service excellence. Our vision for success is a powerful one - to continue to rise above the competition in every aspect of our business - from leading-edge technology, to purchasing, to foodservice, to catering and vending, to facilities management and support services. That kind of commitment commands only the best, and it.s our great people providing great service that generates our great results . In turn, it's important to us that our talented employees be given the proper resources to achieve their fullest potential. Play a key role in our future success:
Restaurant Associates, a division of the Compass Group, is a national hospitality company based in New York City. We specialize in restaurants, corporate dining, cultural centers and off-premise catering. Our clients include many of the Fortune 500 companies and internationally renowned cultural centers throughout the United States. Our RA brand standards and commitment to innovative concepts continue to attract top industry professionals.
Job Description: We currently seek a reputable Cafe Manager for one of our multi-faceted locations.The ideal candidate will share in our belief in the quality value of delivering superior hospitality to our premier clients.
The successful candidate will effectively plan events & meetings from start to finish while keeping the customers and operation in mind by maximizing space and generating monthly metrics.Confer with customers and team members in all phases of their meeting/conference to ensure complete customer satisfaction. Maintain excellent relationships with the client and their guests, as well as other departments within the operations. Additional responsibilities include but not limited to the following:
Work directly with the Food Service Director or Catering Director to ensure all catering menu proposals are presented to the client accurately & effectively
Work with the service staff to see that message handling with administrative support is efficiently handled and placed in the computer based system immediately
Work closely with the Audio Visual to ensure room set-ups, audio/visual needs and special requests
Ensure that all appropriate communication for upcoming business is complete and distributed in a timely manner to the management team
Hires, trains and schedules catering associates and is actively involved in the development of existing associates in service techniques, menu presentation, policies, and procedures
Menu development and marketing functions as they relate to the catering department
Performs related duties and special projects as assigned
Bachelors degree is preferred or equivalent professional experience
Strong knowledge of current food, industry trends and fine dining points of service
A minimum of 2 -4 years of experience in hospitality industry including 1 year of supervisory experience
Supervisory, scheduling, training and coaching skills
Ability to assess client requirements and deliver ensuring client satisfaction
Must be able to write menu proposals in consultation with chefs
Prepare and monitor budgets; financial targets and forecasts
The ability to supervise food preparation, service and clean up is also essential
Maintain local clients database and build and maintain relationship with vendors
Knowledge of A/V equipment with the ability to set up and break down for events.
Superior quantitative, oral and written communications and problem-solving/strategizing skills
Excellent leadership and organizational skills, flexible and adaptable to constant changes and must possess attention to detail
Excellent overall computer skills with advanced knowledge of Excel and PowerPoint
Proactive mindset and able to remain calm under pressure to anticipate and support changes in our business.
Conformity to the highest standards of personal integrity and ethical behavior
Exceptional client relations and customer service abilities
Ensure all safety and sanitation procedures are followed in compliance with HACCP
Great People. Great Service. Great Results.
At Compass Group North America, our superior balance of efficiency and quality attract the highest caliber level of service our clients deserve. We retain the finest workers with a highly competitive compensation and comprehensive benefits plan. If you're looking for a career where you set the standard for personal advancement, then Compass Group North America is for you! Working together, we will continue to experience success as the industry's best.
Achieving leadership in the foodservice industry
Compass Group North America is a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. EOE & AA Employer M/F/D/V
Job ID: PM02071322295
This company points the way to managed foodservices. Compass Group USA provides catering and dining services to corporate clients,...