Finance Business System Analyst/Developer
Asurion - Nashville, TN

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Finance Business System Analyst/Developer
Primary Responsibilities:

Asurion’s Finance and Subscriber Billing, is looking for a skilled Developer-Analyst II who possesses direct development experience in the implementation, customization, or support of .net. The position will assist with the activities for approved Projects, system improvements, and ad-hoc or emergency requests. The Analyst will develop and maintain an understanding of the functional processes used by Asurion.

Requirements :
  • Breaking down functional requirements into technical designs, development tasks and executing to completion.
  • Hands on developing (.NET), debugging, unit testing written codebase.
  • Participating in weekly design meetings and interacting with peer developers to work towards a common solution.
  • Presenting to peers, team or IT community on technologies ideas, or other projects.
  • Maintain high availability for application, and client support.
  • Will author and maintain physical design documents.
  • Developer will participate in peer code reviews.
  • Develops proficiency in the application and use of systems, tools, and processes within the department's scope
  • Develops proficiency in the business processes that drive the applications within the department’s scope
  • Promotes customer satisfaction and quality customer service within Asurion for Clients and other Asurion departments.
  • Develops and maintains positive working relationships with Clients and other Asurion departments
  • Supports after hours tasks as required by the Manager and/or Sr. Analyst.
  • Escalates issues to the Manager and/or Sr. manager in a timely and appropriate manner.
  • Organizes workload to meet deadlines as assigned by the team leadership.
  • Develops a working knowledge of Asurion's applications and system integration.
  • Develops a proficient level of understanding of the Asurion markets.
  • Creates, maintains, and adheres to required departmental processes and procedures as assigned by the team leadership.
  • Develops understanding and adheres to Asurion's inter-departmental processes and procedures.
  • Attends appropriate intra-departmental meetings as directed by team leadership.
  • Exhibits drive and initiative to learn whatever is necessary to explore new solutions.
  • Ensures the team leadership is informed of schedules and timelines, statuses, issues, mitigations and all other information necessary or requested.
  • Assists with the compilation of status notifications for business stakeholders and Client Relations.
  • Develops proficiency in the application and use of tools within the department.
  • Monitors data security.


  • Bachelor’s degree in Business, Computer Sciences or related field (an equivalent combination of related education, training, and experience may be considered)
  • 2-4 years experience as a technical developer
  • Must maintain a HIGH level of ownership and see assignments through to completion based on agreed upon deadlines.
  • Must be prepared to learn new business processes or application nuances very quickly.
  • Escalates issues to the Manager and/or Sr. manager in a timely and appropriate manner.
  • Organizes own workload and works closely with the Manager to ensure developer workload is clearly defined and coordinated to meet deliverable timelines.
  • Maintains a working knowledge of Asurion's applications and system integration and is able to understand changes in order to anticipate cross-system or cross-process impacts.
  • Skill in diagnosing and solving complex problems and providing detailed technical analysis
  • Strong oral and written communication skills.

  • Provides technical assistance in identifying, evaluating, and developing systems and procedures
  • Writes and maintains functional specifications for new or modified business systems
  • Consults and coordinates with development team(s) to design and develop automated business systems
  • Develops, coordinates, and implements plans to test business and functional processes
  • Prepares time and cost estimates for completing projects
  • Consults with business unit management and personnel to obtain additional information during system development and evaluate alternatives
  • Tracks and documents changes to functional an business specifications
  • Monitors and documents post-implementation problems and revision requests
  • Assist user community in the operation of computer systems Analyze current and future application limitations and make recommendations to provide for future capabilities
  • Consults with business unit management and personnel to identify and document business needs and objectives, current operational procedures, problems, input and output requirements, data scope, usage, formatting, and security.

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For two decades, Asurion has led the technology protection industry around the globe. The Company provides premier support solutions to...