Geisinger Health System - Bloomsburg, PA

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: Geisinger Office Building II N WORK SCHEDULE



: Kim Chaundy

Starting with job offers dated February 1, 2012 and after, Geisinger Health System will no longer hire applicants who use tobacco products, including cigarettes, cigars and chewing or smokeless tobacco. Applicants will be screened for nicotine as part of the pre-employment physical process. Nicotine will be part of the urine drug screen. Applicants who test positive for nicotine will not be offered employment. Applicants who test positive may re-apply for jobs with Geisinger in six months.


Performs duties to support the goals and objectives of the Geisinger Health System in its efforts to provide quality patient care and patient satisfaction.

Responsible for all aspects of training in support of HIE applications including instructor led training, onsite support for providers and clinical staff and development of technical documentation. This multifaceted role requires the candidate to interact professionally with healthcare professionals on a regular basis. Works under the general supervision and administrative direction of the appropriate Team Leader.


* 1. Provides instruction to individuals and groups (as many as 20 at a time).

*2. Provides day to day support of HIE training initiatives.

*3. Conducts training classes.

*4. Understand, analyze, and communicate training needs within the organization.

* 5. Develops a strong understanding of assigned applications.

* 6. Prepares training materials and performs training for both user and operations personnel.

*7. Communicates effectively with other team members, end users, and supervisor.

*8. Assists with implementation analysis.

*9. Keeps current on new technology development in hardware, software and direction of the industry.

*10. Recommends system enhancements to provide continuing efficiencies to the end user.

*11. Organizes information in accessible project files.

*12. Analyzes documents, files, reports, and other application-related workflows.

*13. Reports project progress and activity to appropriate team leader.

*14. Maintains tables, master files, etc. as assigned.

*15. Assists with the planning, testing, and documenting of application upgrades

*16. Provides input into project plans.

*17. Assists with the assurance that the end users uphold the Geisinger Health System security policies

*18. Contributes to a team atmosphere

*19. Provides implementation shadowing support including off hours, weekends and holidays.

*20. Assists in the preparation of user, systems and operations documentation

*21. Assists in the preparation of department policies, procedures and standards

*22. Attends departmental and team meetings.

23. Performs other duties as required or assigned by emergency or other operational reasons for which the employee is qualified to perform.

*Denotes essential functions.


Demonstrates a strong general understanding of personal computers, Microsoft Word and Excel.

Demonstrates excellent written and oral communication skills.

Demonstrates abilities in analytical thinking for problem solving.

Demonstrates ability to effectively interact in a team environment and with high-level management.

Demonstrates self-motivated work ethic.


Associate's degree or technical diploma in Education, Communication, Computer Science, Information Science, or health care related specialty required. Bachelor's degree preferred.

In lieu of a degree, three years of information technology in an application/user support role may be considered.

Must have excellent oral and written communication skills.

General understanding of the health care industry preferred.


Work is typically performed in an office environment.

The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.


Geisinger Health System serves nearly 3 million people in Northeastern and Central Pennsylvania and has been nationally recognized for innovative practices and quality care. A mature electronic health record connects a comprehensive network of 4 hospitals, 38 community practice sites and more than 900 Geisinger primary and specialty care physicians.

As a not-for-profit, integrated-delivery health system, Geisinger is a national model of physician-led healthcare delivery. Geisinger is a leading-edge teaching institution with nearly 40 accredited residency and fellowship programs. Geisinger performs cutting-edge laboratory research at The Sigfried and JanetWeisCenter for Research.

The fourth annual Truven Health Analytics (formerly Thomson Reuters) 15 Top Health Systems study ranks Geisinger as one of the top 15 health systems in the United States. Geisinger was also recently named to the Becker’s Hospital Review “100 Best Places to Work in Healthcare” list for 2011.

Geisinger offers a competitive compensation package beginning day one of hire including comprehensive medical and retirement program benefits, domestic partner benefits, and more.

** Does not qualify for J-1 waiver. We are an Affirmative Action, Equal Opportunity Employer

Women and Minorities are Encouraged to Apply

About this company
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Geisinger Health System provides health care to a large portion of the Keystone State. The health care system serves more than 2.6 million...