Responsible for providing exceptional guest service while providing hair and makeup services.
The makeup artist provides consultation and application services in the art of makeup application. The hair stylist performs professional cuts, styles, chemical services and therapeutic hair and scalp treatments
Provide consistent professional hair and makeup services in accordance with Spa protocols and accepted certification practices
Properly care for equipment and us proper amounts of products to be cost effective
Possess complete knowledge of all services and products while educating and training guests.
Broad understanding of color symmetry/coordination and understand the use and effects of different textures (frost, shimmer, etc.)
Must have the ability to create an image for the guest's needs/social event using different makeup colors, textures and application techniques.
Must possess a technical understanding of product ingredients to avoid allergic reactions
Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures
Perform prep work and properly clean and restock room as required
Actively promote spa, treatments, services, sessions and retail as well as programs and promotions
Handle guests questions and concerns professionally and courteously
Provide accurate and immediate responses to all requests by guests ensuring complete guest satisfaction
Regularly attend/participate in and support ongoing training to continue to be knowledgeable about current spa trends
Must be able to perform hair/makeup services offered by Resort spa
Must currently hold and maintain state Cosmetologist license (with state of Hawaii)
Must have enthusiasm and possess excellent guest service skills
Excellent communication and listening skills
Enjoy working with people and possess a friendly and outgoing personality
Previous experience in a Spa or Hotel environment
Previous experience with ability to handle difficult/sensitive situations with minimal/no supervision
Ability to confidently utilize service recovery methods
Proactive in anticipating guest needs
Knowledgeable about Resort and surrounding area
Must be at least 18 years of age to be considered for this role
Training Availability: 2-3 weeks of full availability (day AND evening) will be required immediately following the start date to complete the training
Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events
This role is Part-Time and requires full availability for any shift, a MINIMUM of THREE (3) days per week, including nights and holidays
Previous Salon Technician experience preferred
Basic computer knowledge
Knowledge of Hawaiian/Japanese language preferred
Previous experience in a hospitality or tourism related role on the Hawaiian Islands preferred
Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred.
Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. Must be flexible and able to work a variety of shifts including days, nights, weekends, holidays and special events.
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Keyword: AULANI CASTING
Disney - 2 years ago
Walt Disney Parks and Resorts is the segment of The Walt Disney Company that conceives, builds, and manages the company's theme parks and...