Support Specialist (Bilingual)
Springleaf Financial Services - Indiana

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Springleaf Financial Services has an opening for a Bilingual (English/Spanish) Support Specialist at our Corporate Headquarters in Evansville, IN.

Responsibilities:

- Provide telephone support to resolve problems associated with operational processes, procedures, systems and technology; Refer problem calls to appropriate support level to ensure timely resolution and prevention of future problem incidents, when necessary.
- Learn problem and system management tools; business operation which include branches, and specialized business units.

Qualifications:

- Demonstrated good customer service, problem determination, and typing skills

- Associates Degree in a related field and 1 year of information technology or banking/finance software application experience, with customer service

- Or High School diploma and 3 years of information technology or banking/finance software application experience, with customer service
- Bilingual skills (English/Spanish) required

Springleaf Financial Services - 16 months ago - save job - block
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