Residential Counselor
Lutheran Social Services of New England - Worcester, MA

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Essential Responsibilities
  • Models, reinforces, re-directs and sets limits to behavior through specific behavior management techniques to ensure that program guidelines are followed at all times.
  • Ensures that residents maintain appropriate hygiene and appearance.
  • Assist residents with daily routines and responsibilities, inducing completion of chores, schoolwork, meal preparation, clean up, activities, hygiene laundry and recreational activities.
  • Monitor residents to ensure a safe, secure and healthy environment free from disruptive and inappropriate behavior.
  • Demonstrate an ability to handle potentially volatile situations and verbally or physically subdue disruptive residents in a safe consistent manner that provides therapeutic benefit to the resident.
  • Documentation must be completed and maintained at all items in accordance with contractual standards, policy and procedure, including heavier activities logs, incident reports, treatment plans, etc.
  • Provides new residents with basic information and facilitates the adjustment to living circumstances. Explains program rules and expectations of new residents.
  • Crises must be handled in a manner which minimizes disruption and assures safety; interventions must be proactive and placement disruptions should be kept to a minimum.
  • Responsible for completing all mandatory training on a timely basis.
  • Job must be conducted at all times tin a way that respects the rights privacy and dignity of the client and adheres to all contractual regulations.
  • Perform other duties as assigned.
  • High School Diploma or equivalent required. Associates Degree preferred. Two years college in Human services with related experience.
  • Ability to work within the Mission of the organization, “In Response to Christ’s love, Lutheran Social Services of New England serves and cares for people in need.”
  • Strong interpersonal and communication skills required.
  • Ability to provide documentation such as valid driver’s license, evidence of automobile insurance and a clear criminal record check.
  • Ability to work cooperatively in a team environment and to problem solve unexpected/unpredictable circumstances calmly.
  • Ability to sue independent judgment and discretion.
  • Ability to effectively manage client behavior
  • Must be 21 years of age.
  • Knowledge of federal, sate and local regulations, protocols and/or procedures
  • Ability to handle people and situations with compassion, diplomacy and tact
  • Ability to sit, stand, climb; ability to lift 50lbs., requires physical mobility and may require ability to restrain a client
  • Ability to be certified in first aid, CPR and medication administration within the first three months of employment
  • Ability to pass S.O.L.V.E training.
To apply: Send letter of interest or resume to

Ascentria Care Alliance - 23 months ago - save job
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