Requisition #: 53330
Job Title: Configuration Analyst
Country: United States
City: W. Des Moines
Employment Status: Full Time
At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.
Technology at ADP. It's the foundation of the products and services that have made us a world-wide leader in workforce solutions. With us, you can combine technical skills and business acumen, to effectively consult as well as solve technical challenges. You have the opportunity to train on leading-edge technologies that continually redefine what's possible in our industry.
For new clients during implementation, Configuration Analysts are accountable to the Project Manager for the configuration and unit testing of the system to perform according to the Discovery Notebook. For existing client project/change control work, Configuration Analysts are accountable to the Service Project Manager for making changes to the system configuration associated with project requirements. For existing client work outside of projects/change controls, Configuration Analysts are accountable to the Service Delivery Manager for researching issues, updating and maintaining configuration and testing client changes. Configure the data validation, plan design, event, import, export, participant communication, and ESS rules, and functions using the Service Engine Configuration Tool. Coordinate configuration efforts with the Interface Analyst and the Benefits Export Manager. Coordinate data load and extract requests with the Benefits Export Manager and the Interface Analyst. Identify change control situations and outstanding client requirements unresolved for fit and escalate to the Project Manager or Service Project Manager. Review change control requirements and provide time and feasibility estimates to the Project Manager. Unit test configuration results using the Unit Test Checklist. Coordinate unit test efforts with the Interface Analyst. Transition client configuration to Testing Specialist for integration testing; make corrections to configuration issues in preparation for approval to move to the client acceptance test environment. Correct and unit test defects identified by the client during the User Acceptance phase. Promote and Publish as determined by security credentials. Transition documentation and knowledge to the Service Configuration Analyst. Participate in applicable transition meetings scheduled by the Project Manager. Attend scheduled status meetings, manage tasks on the project plan within agreed upon time frames, and report project status to the Project Manager or Service Project Manager.
(Experience, Skills, Academic)
Ability to follow detailed project task assignments to meet overall project plans. Ability to develop and maintain effective working relationships; communicate effectively with internal and external contacts. Ability to coordinate with others to accomplish general objectives. Working level problem solving skills Working level analytical skills. Ability to prioritize competing priorities.
EXPERIENCE: Bachelor's Degree in a related field or equivalent in education and experience. Experience in benefits administration and/or application configuration desired. A combination of two to four years of experience in a relevant industry, a HRIS practitioner and/or experience with complex application support. Basic knowledge of MSWord, Excel, Access and database structures desired. Query creation and SQL statement background also preferred.
We power organizations with insightful solutions that drive business success. Consistently named one of the "Most Admired Companies" by FORTUNE® Magazine, and recognized by Forbes® as one of "The World's Most Innovative Companies," ADP has over a half-million clients around the globe and 60+ years of experience as a world-wide leader of business outsourcing solutions.
ADP is an Equal Opportunity/Affirmative Action Employer; M/F/D/V. ADP believes that diversity leads to strength!
All Locations: United States, W. Des Moines, IA
Job Category: Technology
Area of Interest: Technical/Application Support
Automatic Data Processing, Inc. (ADP) is engaged in providing business outsourcing solutions. ADP offers a range of human resource (HR),...