We Bring It All Together
Smart Development. Proven Management. Great Lifestyles.
At Pennrose Management Company, we create exceptional apartment communities. With our superior knowledge and unparalleled dedication, we maximize investments while helping our residents live somewhere truly special. Simply put, we make our communities the bright spots of their neighborhoods. We offer a competitive salary and benefits package including medical, dental,vision, and 401k.
The Director of Training is responsible for directing and overseeing the Company’s training function, including the development and delivery of training programs to property associates. Communicates policies and procedures, as well as the Company’s customer service philosophy, ensuring a consistent and high standard of performance at all properties.
Designs and executes corporate training programs, policies and procedures
Develops methods to transfer information and techniques from training sessions to actual on-the-job performance
Conducts regular needs-analyses based on evaluation techniques to determine training needs
Organizes and ensures employee participation in area specific training sessions
Establishes priorities tied to strategic organizational needs and plans for the defined area
Develops, implements and monitors Company’s incentive and awards program
Creates and distributes quarterly Company newsletter
Serve as a key member of Executive management development and planning team; initiate and implement new training programs and procedures on a company wide basis.
Investigate internal and external learning and development resources and opportunities and consults with key employees to develop strategies to ensure consistency with strategic direction. Stay on top of training innovations.
In conjunction with the Vice-President of Human Resources, responsible for the development of career management and succession planning activities to provide opportunities for employees to grow and to ensure the on-going availability of management and leadership personnel to sustain company growth
Collaborate with Executive Management to determine strategic recommendations and implementation strategies to address property specific needs, goals and challenges
Drives performance metrics aligned with training strategy and overall department mission
Bachelor’s degree required
5 or more years corporate training experience required
5 or more years experience in multi-family property management preferred
Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint
Excellent customer service skills
Ability to perform in a busy, changing, multi-tasking work environment
Ability to perform light lifting (at least 20 lbs)
Requires ability to read, speak, and comprehend the English language
Requires ability to travel up to 50% (25% locally and 25% overnight)