Director of Training
Pennrose Management 17 reviews - Philadelphia, PA

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We Bring It All Together

Smart Development. Proven Management. Great Lifestyles.

At Pennrose Management Company, we create exceptional apartment communities. With our superior knowledge and unparalleled dedication, we maximize investments while helping our residents live somewhere truly special. Simply put, we make our communities the bright spots of their neighborhoods. We offer a competitive salary and benefits package including medical, dental,vision, and 401k.

The Director of Training is responsible for directing and overseeing the Company’s training function, including the development and delivery of training programs to property associates. Communicates policies and procedures, as well as the Company’s customer service philosophy, ensuring a consistent and high standard of performance at all properties.

Designs and executes corporate training programs, policies and procedures

Develops methods to transfer information and techniques from training sessions to actual on-the-job performance

Conducts regular needs-analyses based on evaluation techniques to determine training needs

Organizes and ensures employee participation in area specific training sessions

Establishes priorities tied to strategic organizational needs and plans for the defined area

Develops, implements and monitors Company’s incentive and awards program

Creates and distributes quarterly Company newsletter

Serve as a key member of Executive management development and planning team; initiate and implement new training programs and procedures on a company wide basis.

Investigate internal and external learning and development resources and opportunities and consults with key employees to develop strategies to ensure consistency with strategic direction. Stay on top of training innovations.

In conjunction with the Vice-President of Human Resources, responsible for the development of career management and succession planning activities to provide opportunities for employees to grow and to ensure the on-going availability of management and leadership personnel to sustain company growth

Collaborate with Executive Management to determine strategic recommendations and implementation strategies to address property specific needs, goals and challenges

Drives performance metrics aligned with training strategy and overall department mission

Required Skills

Bachelor’s degree required

5 or more years corporate training experience required

5 or more years experience in multi-family property management preferred

Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint

Excellent customer service skills

Ability to perform in a busy, changing, multi-tasking work environment

Ability to perform light lifting (at least 20 lbs)

Requires ability to read, speak, and comprehend the English language

Requires ability to travel up to 50% (25% locally and 25% overnight)

Required Experience

About this company
17 reviews