Product Fulfillment Coordinator - SalonCentric (East Manchester, PA)
L'oréal - Manchester, PA

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JOB TITLE: Education Product Fulfillment Coordinator REPORTS TO: Director, Education LOCATION: East Manchester, PA OVERVIEW: The Education Product Fulfillment Coordinator ensures the proper maintenance of Education product/supply inventories and the accurate, timely fulfillment of product/supply shipment requests. ESSENTIAL DUTIES & RESPONSIBILITIES: · Process all routine invoiced orders/shipments for Education · Perform and/or coordinate with Operations all phases of Education product fulfillment: o Accurate and timely picking of product o Quality Control/checking of picked orders for accuracy o Packing of product in compliance with shipping regulations o Shipping of product using appropriate methods/carriers o Proper entry of backorders o Correct receiving/entry of new and restock product · Process and track all call tags, returns/product credits for Education · Maintain inventory of Education supplies and equipment o Keep items clean and in good/working condition o Conduct regular cycle counts and periodic full physical inventory/audit of goods o Restock, repair and replace items as needed o Note and log damaged or non-usable items · Maintain inventory of manufacturer literature o Update inventory with new literature as it is released o Dispose of obsolete literature · Forecast and pre-plan supply and equipment usage to accommodate planned programs o Tri-Pod orders/returns/credits o Mannequin orders/returns/credits o SalonCentric banners and brand banners housed in hub · Coordinate outsourcing of services (e.g., laundering of towels) · Resolve common product/shipping issues or discrepancies · Act as liaison with Education Brand Managers, Coordinators and various departments and individuals; facilitate information flow between Show & Event Coordinator, Operations, Purchasing, Finance, etc. · Coordinate shipment of literature and replacement product to Educators · Coordinate transfer of mannequin heads, product, or any other materials as applicable for classes · Create and send new hire packets to new Educators · Assist Sales Literature Fulfillment Coordinator with sales meeting folders as required · Attend occasional education events and tradeshows as support as required (minimal travel) REQUIREMENTS: · At least 2-3 years of professional experience in fulfillment/inventory management · Strong computer skills, including MS Excel/Word/Access/Outlook (required) and Commerce software (preferred) · Excellent communication and interpersonal skills · Strong time-management skills and ability to multitask · Ability to travel on a limited basis as needed · Ability to regularly lift and carry supplies/equipment of less than 50 pounds · High school diploma required, Bachelor’s degree preferred
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L’Oréal is world leader in beauty products. Created in 1909 by Eugène Schueller, a visionary chemist with a...