The dairy/frozen food manager will manage the daily operations of their assigned department. This position is accountable for the profit and loss (P&L) for their department and must use their leadership and merchandising skills to manage product levels and make sound business decisions. In addition, this position is responsible for increasing guest confidence and loyalty by promoting and executing consistent operating conditions, providing courteous, knowledgeable and prompt service and a friendly atmosphere in the department.
Primary Responsibilities
Manage inventory, in-stock position, pricing integrity, merchandising, labor, security, expense control and other operational processes to company standards.
Ensure the department is merchandised in accordance with the needs of the community; maintain shelf allocations to ensure the availability of products at all times.
Ensure team members greet, assist, provide efficient service and thank guests in a prompt, courteous, friendly and business-like manner in order to promote the company image as a service-oriented operation.
Ensure the department is well maintained and meets or exceeds company standards for appearance.
Supervise, train and develop team members in accordance with company policies and procedures.
Evaluate department conditions and operations to determine strengths and areas for improvement; reinforce strengths while developing and implementing improved practices and procedures.
Conduct weekly sales meetings with team members to establish merchandising, sales and profit objectives.
Ensure company standards for safety, proper food handling practices, sanitation and productivity are maintained.
Monitor cooler and display area temperatures to ensure product quality; report refrigeration failure immediately.
Responsible for scheduling department employees.
Ensure adherence to wage and hour policies and regulations.
Perform other job-related duties as assigned.
Critical Competencies and Skills
People
Merchant and Brand
Business and Results
Builds Trusting & Loyal Relationships
Partners Effectively & Demonstrates Teamwork
Communicates with Impact & Candor
Leverages Diversity & Ensures Inclusion
Coaches & Develops Others
Builds Guest Loyalty
Facilitates Innovation & Change
Plans & Organizes
Supports Achievement of Results
Displays Business & Financial Acumen
Minimum Qualifications
Must be 18 years of age.
High school diploma or equivalent.
Compliance with all Winn-Dixie policies and procedures.
Ability to read, write and speak English proficiently.
Ability to understand and follow English instructions.
Authorization to work in the United States or the ability to obtain the same.
Successful completion of pre-employment drug testing and background check.
Preferred Qualifications
Previous assistant manager experience.
Proficient with computer applications used in effectively operating the department.
Strong guest service skills.
Exceptional interpersonal, motivational and communication skills.
Environment and Physical Demands
Physical Requirements
Never (N) 0%
Occasionally (O) 1-33%
Frequently (F) 34-66%
Continuously (C) 67-100%
Task
Frequency
Additional Details
(as necessary)
1. Standing
C
Surface Type(s): Tile, concrete
2. Walking
C
Surface Type(s): Tile, concrete
3. Sitting
O
4. Carrying
F
Up to 100 Lbs.
5. Pushing
F
Up to 100 Lbs.
6. Lifting
F
Up to 100 Lbs.
7. Pulling
F
Up to 150 Lbs.
8. Climbing
O
Height: 10 Ft.
9. Balancing
O
10. Stooping
O
11. Kneeling
O
12. Crouching
O
13. Handling
C
14. Fingering
C
15. Feeling
C
16. Crawling
O
17. Reaching
O
Level: Waist/overhead, etc
18. Talking
C
19. Seeing
C
20. Hearing
C
21. Smelling
C
22. Repetitive movement
C
Of both hands and feet
Job location
Retail Grocery Location
Working Conditions
X
Inside
X
Outside
X
Cold
X
Heat
X
Wet/Humid
Safety Risk Factors:
Never (N) 0%
Occasionally (O) 1-33%
Frequently (F) 34-66%
Continuously (C) 67-100%
Risk Factor
Frequency
1. Loud Noise
O
2. Twisting of back and Neck
F
3. Slippery floor surface
F
4. Cluttered floor surface
O
5. Hazardous Equipment
F
6. Contact with sharp objects
F
7. Contact with Skin Irritants
O
8. Toxic Exposure (see MSDS)
O
9. Nuisance dust, fumes, sprays
O
10. Hazardous cleaning solutions
O
Schedules:
X
Varied
Day
Evenings
Weekends
Holidays
Machines, Tools, Equipment, etc
Ordering equipment, double decker, compactor, unicarts, skids, pallets, pallet jack, case cutter, pricing gun, baler and cleaning supplies and equipment.
Winn Dixie - 11 months ago
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