Research Associate, Supporting Information Technology Professionals
Forrester Research - Cambridge, MA

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The Research Associate works directly with a team of analysts who research, write, and publish reports to help make leaders successful in their roles. Forrester’s services target roles such as the CIO, Application Development & Delivery Professionals, and Infrastructure & Operations Professionals.

Responsibilities:
  • Manage research projects: formulate a project plan, coordinate contributions from analysts and industry experts, and facilitate Forrester’s core research development processes.
  • Conduct primary research for published reports, including developing and executing online surveys and telephone interviews with senior-level technology users at some of the world’s largest and most influential organizations.
  • Conduct secondary research for published reports using industry sources, including competitive assessment and third-party data analysis.
  • Prepare presentations with well-formatted charts, appropriate callouts, meaningful titles, and a sequence of slides that tell a story.
  • Learn and execute quantitative analysis best practices with Forrester’s industry data sets.
  • Coordinate use of social media platforms (blogs, Twitter, online community) in the research and publishing process.
  • Act as a key liaison between Forrester’s research team and other internal and external stakeholders, including sales, marketing, public relations, and client services.
Requirements:
Forrester is looking for people who are inspired and inspiring. Our product is our intellectual capital, so we welcome and reward intellectual excellence, curiosity, and sophisticated thinking and look for:

  • A B.A./B.S., with a strong academic record. All undergraduate majors are welcome to apply, any quantitative or statistics interest is a major plus.
  • One to two years of varied undergraduate or postgraduate work experience.
  • A working knowledge of word processing and spreadsheet software.
  • Attention to detail and to building reusable resources like survey questions and formatted data outputs.
  • A passion for learning about technology.
Typical candidates are:
  • Analytical.
  • Engaging on the telephone.
  • Outspoken and articulate in writing and speech.
  • Proficient in touch-typing.
  • Highly organized and detail-oriented.
  • Self-motivated.
  • Comfortable managing multiple projects simultaneously.
Forrester Research is an equal opportunity/affirmative action employer; M/F/D/V are especially encouraged to apply.

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