Maintains an environment of safety for patients, self and others.
Maintains compliance with organizational policies and procedures.
Maintains compliance with revenue cycle and financial audit guidelines.
Demonstrates effective computer skills, files, answers phones in a timely and professional manner providing complete and accurate information, and provides other administrative duties as required.
Accurately performs patient check in and check out procedures. Processes priviliged patient health information (obtains current insurance verfication and authorization, codes visits using accurate ICD and CPT codes), balances daily receipts, and responds to billing questions. Schedules patient appointments entering all required demographic and clinical information into the system and coordinating with other parties.
Orders and maintains clinical supplies, office supplies, and equipment.
Maintains compliance with established safety and regulatory guidelines, including HIPAA, OSHA, and infection prevention policies and procedures. Participates in unit performance improvement activities.
Demonstrates good customer service skills when interacting with patients, families, and visitors. Exhibits effective communication skills and team work.
High school diploma or general education degree (GED). Prefer completion of an accredited medical administrative assisting program and previous experience in a medical office.
Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of patients, or employees of organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio and percent. Computer Skills: Ability to enter and process data accurately. Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Does this position formally supervise employees?
If set to YES, then this position has the authority (delegated) to hire, terminate, discipline, promote or effectively recommend such to manager.
UNC Physicians Network - 20 months ago