Global Information Services Digital Initiatives and Training Manager
Bain & Company - San Francisco, CA

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POSITION DESCRIPTION: Bain & Company, Inc. is looking for a Global Information Services (IS) Digital Initiatives and Training Manager. This position is responsible for planning, coordinating and managing selected digital initiatives in support of information services as well as the ongoing development, implementation, and overall coordination of research skills training programs for consultants and IS staff. Position reports to Director, Global Information Services and is located in San Francisco.

Responsibilities: Information Services Digital Initiatives Project Management: •Researches and recommends new technologies for the delivery and support of information services •Leads the implementation of new technologies that improve access to IS resources and IS skill development and delivery, working with Global Technology team •Works with Global IS team to develop and evaluate technology strategy and pilots for exploiting new technologies •Aligns IS technology strategy with overall Global IS and Bain goals and initiatives •Represents IS concerns and interests in cross-departmental, cross-functional technology projects and deployments •Evaluates outcome of pilot projects with users and makes recommendations regarding project expansion or adoption •Provide project management and oversight of relevant technical IS projects Information Services (Research) Skills and Development Training / Coaching: •In conjunction with Director, Global IS, develops and manages implementation of policies and procedures related to skill development for all Research Specialists •Develops standard training materials for global IS professionals and provides training guidance as necessary through appropriate channels including: in person, electronic, etc. •Works with IS managers to ensure compliance with Global Research Specialist competency goals •Consults with IS managers on the development of individual skill plans and develops ad hoc skill plans as needed •Responsible for co-coordinating content of IS global and regional meetings Consultant Training: •Develops and maintains end-user training materials and implementation processes to achieve appropriate consultant research skill competencies at different levels in the organization •Acts as a liaison with IS teams and Global Training on deployment of end-user training materials (through both office-based and global consultant training programs) •Manages creation and maintenance of Just-in-Time training resources deployed via the Intranet, etc. •Assists local IS teams with customization of training materials. •Acts as a resource for IS teams to assist with "train the trainer" activities

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Headquartered in Boston, Massachusetts, global management consulting firm Bain & Company has offices in 30 countries. The company was...