Job Family Purpose: Coordinates, manages, implements and/or performs technical product support for equipment that has been newly installed.
Performs complex System Preparation & Design Coordination: works with engineering group to create and/or verify point database; creates/reviews job specific programming via computer for various systems (controls, electronic security systems (ESS), fire systems, mass notification); creates /reviews and uploads point database, creates graphics in the Central Processing Unit (CPU).
Network Technologies: verifies point database and programming operations are consistent with scope of work for the intended integration and sequence; backs up data from data servers and/or creates automated backup procedure; troubleshoots and resolves inconsistencies in the functions or sequence of operations; contacts Original Equipment Manufacturer (OEM) for technical support as/when needed; drives issues to resolution. Sets up and configures PC workstations, user interfaces; data servers, IP Networking devices, protocols, routers, switches, mass storage devices and hubs. Confirm proper network performance.
Project Site Communication and Coordination: Schedules with trade contractors to coordinate start-up services as needed; coordinates network drops, IP addresses and monitoring tools with customer's IT Department personnel; works with equipment vendors to coordinate communication protocols, encryption, and database requirements for integration to their systems.
Operational Testing, Verification and Acceptance: Runs reports to analyze system operation, works with customer to demonstrate system operation and verify consistency with the contracted scope of work (IE Commissioning Agents or test and balance contractors, others); participates in final inspection and testing; assures customer acceptance; trains customers on system operations. Completes and submits written reports; provides Plans & Control System Documents to engineering for as-built drawings.
Siemens - 16 months ago