Global Agency Director Job
Microsoft - New York, NY

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Job Category: Sales
Location: New York, NY, US
Job ID: 811597-97249
Division: Sales

The Global Agency Director is a member of the Global Agencies and Accounts organization in Advertising and Online (A&O) which is responsible for driving Microsoft Advertising revenue by delivering world class marketing value to the top global agencies and advertisers. The MSA Global Agencies and Accounts organization is principally chartered to deliver consistent, value driven experiences for Microsoft Advertising’s largest global advertisers and advertising agency holding companies.

The Global Agency Director is responsible for developing partnerships with agencies, including business, from the agency’s Account Manager up to the Group Account Director, Trading Director and Managing Director level, the Planning and Communications Groups, and driving opportunity and relationship management when selling online advertising to assigned agency accounts to meet revenue goals. The position uses superior solution sales skills to provide insights, identify, prioritize, develop and close new business, and grow existing business within these agencies. The Global Agency Director develops and delivers insights and solutions that address identified business priorities of the agency and its advertisers, and capitalize on the agencies’ strengths to maximize revenue and agency share.

This position adds value to Microsoft by delivering a scalable, well-managed, and profitable business produced through senior relationship management and opportunity management practices where the Holding Company views the Global Agency Director as a trusted advisor.

Core Responsibilities include:
Responsible for landing the MSA Agency strategy within the local market
•An expanding footprint in agencies through year-over-year percentage increase in customer revenue (FY11 as baseline)
•Year-over-year growing integration of products and targeting in client solutions
•Year-over-year increase in customer satisfaction as measured by overall value scores.
•Reciprocal Conditions of Satisfaction (COS) in place for each agency that meet quality standards defined by Sales management (ex. Tier 1) and included as part of a comprehensive up-to-date account plan.
•Comprehensive account plans for all Tier 1 agencies inputted in AdCRM
•Business value discussed in every discussion and every proposal with the agency.
•Deep & Consistent understanding of MSA go-to-market strategy and offerings
•Proactively ensures the agency is up-to-date on the value and of current and new products available through MSA, and realizes the value of new capabilities aligned to the MSA roadmap
•Deep Engagement across MSA and MS solutions, and active Sales Engagement across MSFT (i.e. EPG)
•8-10 years of media sales experience
•Proven track record managing multi-national/global customer facing teams
•Excellent executive maturity and leadership capability to influence, develop, and empower partners and internal stakeholders at varying levels to support business goals
•Proven and consistent track record of executing against an aggressive growth strategy and delivering sales revenue growth rates in excess of company expectations
•Deep knowledge of online business models, global trading structures and Internet/consumer technology
•Exceptional communicator and active listener who has successfully established open and bi-directional feedback mechanisms and who actively seeks constructive feedback
•Strong Emotional Intelligence (EQ) - understands cultural sensitivities and developing high quality relationships
•Personal network of CMO and VP level relationships at Fortune 500 accounts and advertising agencies
•Creative, resourceful, detail-oriented, highly organized
•Excellent networking and interpersonal skills
•Extensive knowledge of Microsoft products, platforms, services and technology
•High degree of integrity and honesty
•Ability to effectively operate with high energy and flexibility in a fast-paced, constantly evolving team environment
•Adept at dealing with ambiguity and a frequently changing work environment
•Positive, can-do spirit and passion for digital media/technology
•BA/BS degree, or equivalent experience, MBA a plus
•Leadership: Confidence, Cross Group Collaboration, Impact & Influence, Enabling Change, Optimizing Resources & Budgets, Setting Goals and Expectations, Interpersonal Awareness
•Sales: Building Customer/Partner Relationships, Strategic Sales Planning, Drive for Results, Value Selling Product & Technology Expertise

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