Holder’s Pest Control
Immediate Opening for
Customer Service Rep
Do you go out of your way to satisfy your clients?...Are you proud of your exceptional administrative, phone, computer, and organizational skills?…Do you have a professional and friendly demeanor?…Do you have a strong work ethic and enjoy contributing to team success?…
Then you’re the candidate we’re looking for!
Holder’s Pest Control, a Copesan Pest Solutions Partner, is a leading pest management service company in Texas. We are seeking a customer service representative with experience in administration, customer service, inside sales and accounts receivables to join our Houston team.
The CSR will work closely with the service technicians to provide exceptional customer service and administrative support to commercial and residential clients, resolve billing or service issues, place collections calls, and refer grievances to the appropriate area for investigation and resolution.
Responsibilities include accounts receivable, scheduling appointments, communicating client concerns, placing collections calls, taking inbound residential calls with each call being an opportunity to turn a service inquiry into a sale. Sales training and a rewarding commission structure are provided. The CSR also assists the sales team and service technicians with the completion of contract forms, preparing change of address records, and cancellations using our internal accounting and various computer software programs.
The qualified candidate will possess:
High School diploma or equivalent; some college preferred. 2-3 years customer service or inside sales experience. Previous accounts receivable experience or knowledge of basic accounting principles. Proficient with Microsoft Office programs with advanced experience in Excel, databases, and internet usage. Excellent oral and written communication skills and professional phone mannerism. Strong organization skills and attention to detail. Knowledge of administrative procedures including filing, records management systems, and other office procedures.
This position offers a competitive base wage, residential sales commission, and a comprehensive benefits package including medical, dental, vision, disability, PTO, and a 401(k) plan with employer match.
About Holder’s Pest Control
Established in 1947, Holder’s Pest Control, a Copesan Pest Solutions Partner, is one of the largest and most relied upon pest control companies in Texas. Holder’s is proud to be known as the quality leader in providing pest control and related services. Whether it’s Houston, Austin, San Antonio or areas in between, Holder’s is there to meet and exceed the needs of its many clients. Being a Copesan Pest Solutions Partner allows Holder’s to sell and service regional and national multi-location clients.
Copesan and Holder’s Pest Control are Equal Opportunity Employers.
Learn more at www.copesan.com and www.holderspestcontrol.com .
Monster - 18 months ago