Senior Game Tech
Dave & Buster's - Roseville, CA

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JOB RESPONSIBILITIES:
  • Delivers an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
  • Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
  • Provides timely and accurate service while managing wait times and communicating information as needed to guests, Team Members, and managers.
  • Greets guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets guests upon entering Midway.
  • Ensures the set up, maintenance, and repair of all amusement equipment as directed by management.
  • Assists in maintaining the game repair and preventative maintenance tracking, and assists in the recognition and acquisition of needed games parts.
  • Assists management and co-workers with block training.
  • Verifies the completion of all Midway punch lists and Tuesday Test Drive issues list.
  • Completes any needed component level board repairs to the limits of repair or test equipment available.
  • Rebuilds all major game sub-assemblies and organizes the tracking of same.
  • Organizes, maintains, and inventories all test equipment and major tools.
  • Assists guests by repairing and maintaining amusements equipment in a timely manner.
  • Assists the guest with all requests and answers questions as needed and makes recommendations.
  • Bids farewell to guests leaving. Ensures everything was satisfactory and invites guests to return.
  • Notifies manager of any guest that is perceived to be unhappy.
  • Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with manager.
  • Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
  • Properly positions and sets up displays to increase guest traffic and promote sales.
  • Efficiently and safely performs daily, weekly, monthly, and quarterly game maintenance as directed by management.
  • Assists with general store maintenance as directed by management.
  • Assists other team members as needed.
  • Maintains a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum team member morale, productivity and efficiency/effectiveness.
EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:
  • Must be friendly and able to smile a lot while working days, nights, and/or weekends as required.
  • Technical and/or electrical skills preferred, but not required.
  • Must demonstrate ability to clearly communicate with guests and other Team Members.

Dave & Buster's - 2 years ago - save job
About this company
296 reviews
Fun and games collide with food and drink at these nightspots. Dave & Buster's Entertainment owns and operates about 55...