As a Venue Service Team Member, your role will include working within one or more of the Store's restaurant style service venues and supporting the overall regional venue vision. You will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.
- Give every customer immediate and undivided attention. Surprise and delight the customers with consistent, delicious food.
- Complete all assigned Venue opening and closing duties and make sure venues are customer ready.
- Understand the venue menus and ensure quality of product, freshness, and presentation are always meeting standards.
- Maintain knowledge of specials, menu changes, and wines (if any) offered at venues.
- Take customer food orders and prepare food items behind the counter.
- Weigh, price, and package customer selections.
- Follow cash handling procedures as they relate to the service venues.
- Ensure a fresh and appealing display by keeping venue cases clean, well stocked and properly rotated, while checking and ensuring freshness and quality of products.
- Maintain accurate department signage and pricing.
- Follow department procedures to maintain supplies, backstock and coolers and to track product transfers and spoilage.
- Follow and comply with established procedures, including Weights and Measures, health and sanitation, and adhere to safe work practices.
- Operate and sanitize all Venue equipment in a safe and proper manner.
- This job posting is intended to describe the general requirements for the performance of this job. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned by leadership.
- Previous kitchen, culinary, deli, restaurant, cooking or customer service experience preferred.
- Excellent communication skills and willingness to work as part of a team; ability to communicate effectively with customers.
- Ability to follow instructions and procedures.
- Ability to sell proactively.
- Ability to learn basic knowledge of all products carried in the department.
- Understand and communicate quality goals and ingredient information to customers.
- Ability to visually examine products for quality and freshness.
- Effective time management skills.
- Strong work ethic and integrity.
- Proper handling of knives and other cooking and cutting equipment.
- Available for flexible scheduling to meet needs of the department.
Essential Job Functions:
- Stand and walk for extended periods of time.
- Bend and stoop to grasp objects and climb ladders. Bend and twist neck and waist, reach above and below shoulders and squat.
- Bend and lift loads, not to exceed 50 pounds. Push and pull carts weighing up to 100 pounds.
- Repetitive use of hands for grasping, pushing, pulling, and fine manipulation.
- Environmental exposure to extreme temperatures (coolers, ovens, freezer, outdoors, etc.)
At Whole Foods Market, we empower our Team Members to make their own decisions, thus creating an environment where people are treated with respect and are highly motivated to excel. We mentor Team Members through education and on-the-job experience. As a result, we are able to fill a majority of leadership roles from our existing Team Member base. We also recognize that there are individuals with talent outside of Whole Foods Market, and have training programs to bring those new leaders into the company.
Our Team Members represent over 50 different nations. We are people from diverse backgrounds and perspectives, yet all work together to meet the needs of our customers.
We offer great benefits beginning with a full complement of medical and other traditional group health plan coverage, 401k plan, and a 20% discount at our stores. To learn more, apply your passion today.
•Austin, Texas-based Whole Foods Market (NASDAQ: WFM) is the leading natural and organic food retailer, and one of the most vibrant...