IB Operations - Derivative & Currency Ops - FX Client Service Analyst - DE
JPMorgan Chase - Newark, DE

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Job Description

Derivatives and Currency Operations are split between our Bournemouth, Mumbai, Singapore and Delaware offices. We are currently expanding the roles in our Delaware team and as a result are looking for a number of Client Service professionals. The Delaware team will provide comprehensive operational services to the Investment Bank's business across the globe, for FX and FX Options trading products. The department is very fast moving, with ever increasing volumes, there is always an opportunity to learn, increase knowledge, to take on more responsibility and where staff excellence is recognised through reward and promotion.


Day to day responsibilities involve confirming deals and settlement instructions with clients within the deadlines.

Ensuring that all new transactions are economically affirmed in a timely manner.

Working with clients to ensure legal confirmations are returned to the bank in a timely manner.

Promoting automated solutions to clients, demonstrating and supporting these platforms.

Identifying issues and investigating root cause.

Establishing an excellent relationship with Clients, Front Office, Middle Office and other internal clients.

Working with the above groups to quickly and efficiently resolve client issues.

Initiating and participating in process improvement initiatives.


FX & FXO experience is desirable, although not essential

Experience in an operational / financial services / customer services environment.

Effective organisational skills with the ability to manage and prioritise workload whilst working as part of a team.

Strong communication skills, experience of building phone relationships a desirable quality.

Take ownership and display the ability to follow through with departmental objectives whilst taking into account risks involved in daily processing.

A good working knowledge of the IB funds transfer policy would be an advantage.

Excellent time management skills are required.

Knowledge of TSSFX would be useful as would Athena and IRFE.

Well-developed problem solving skills


Capability to prioritize

Capacity to think laterally and understand the big picture

Ability to work under pressure

JPMorgan offers an exceptional benefits program and a highly competitive compensation package.

JPMorgan is an Equal Opportunity Employer.



Primary Location

US-DE-Newark-CC - Ops 2 / 00767


Treasury & Securities Services



Job Type


Employee Status


Corporate Brand

J.P. Morgan

JPMorgan Chase - 2 years ago - save job
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