Parts Customer Care Representative
Crown Equipment Corporation - Denver, CO

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Crown Equipment Corporation designs, manufactures, distributes, services and supports material

handling products that provide customers with superior value. Crown has a network of factory direct

sales and service dealers doing business as Crown Lift Trucks. As one of the world's largest lift truck

manufacturers, Crown is focused on providing solutions that mean improved performance for our


Job Responsibilities:
Answer and process incoming parts calls from customers and service technicians.

Pull orders, receive and put up stock.

Order parts and develop relations with Crown factory and outside vendors.

Enhance customer retention by monitoring customer satisfaction with parts support and by responding to customer concerns/requests.

Maintain direct contact with current and prospective customers.

Prepare customer quotes.

Process paperwork.

Inventory control to include cycle counts of stockroom, vans and customer consignments.

A high school diploma or equivalent required.

Good verbal and written communication skills, interpersonal skills, organizational skills, and computer skills required.

Must be able to lift 50 lbs.

Valid driver's license and good driving record required.

Parts or inventory control experience and lift truck industry experience preferred.

Completion of a background check, drug screen, and physical required.

Compensation and Benefits:
Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan with Company match, Life and Disability Benefits, Paid Holidays, Paid Vacation, and much more.

Crown is an Equal Opportunity/Affirmative Action Employer M/F/D/V

Crown Equipment Corporation - 2 years ago - save job - block