Instructional and Student Support (Registrar, Asst)
University of Hawaii - Honolulu, HI

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Appointment to begin approximately August 2013, pending position clearance and availability of funding. Duties and Responsibilities
  • Assist Registrar with early and regular registration activities.
  • Monitor and evaluate systems and procedures, recommend and implement changes to improve delivery of office services and improve student retention.
  • Make decisions in the absence of the registrar.
  • Make independent decisions and judgments necessary to supervise and coordinate the daily operations of the office.
  • Demonstrate complex critical thinking & problem solving skills imperative to supporting undergrad, post-bach graduate, non-credit & professional level programs
  • Recommend, implement and monitor graduate and professional level academic programs, academic policies, and curricula.
  • Ensure university compliance with federal and state regulations pertaining to student records, registration and the University catalog.
  • Collaborate on the development, prioritization and implementation of technology initiatives relevant to student information systems.
  • Oversee maintenance of record and registration-related web sites and applications.
  • Understand course availability needs and communicate with deans and departments as appropriate.
  • Manage office outcomes assessment and benchmark progress in measurable terms.
  • Represent UH-Hilo at the UH System level as appropriate.
  • Provide strong and relational style of office management and create a responsible work enviroment in which new ideas are solicited, evaluated and implemented.
  • **Build tables and systems to provide support for all academic curricula, policies, advising, record-keeping and degree-conferral for 5 academic levels to include graduate and professional levels. [CTPS]
  • Advise graduate, professional students and faculty advisers regarding graduate and university policies, procedures, deadlines and processes in lieu of a UH Hilo Graduate College or Division Office. [CTPS]
  • Assist and maintain Master Course Inventory in Student Information System by verifying accuracy of curricular changes and resolving problem situations for 5 different academic levels with faculty & academic administrators.
  • Other duties as assigned
  • Minimum Qualifications
  • Possession of a baccalaureate degree in any discipline and 3 year(s) of progressively responsible professional experience with responsibilities for College level student records and registration; or equivalent education/training or experience.
  • Considerable working knowledge of principles, practices and techniques in the college-level student records and registration as demonstrated by the broad knowledge of the full range of pertinent standard and evolving concepts, principles and methodologies.
  • Considerable working knowledge and understanding of applicable federal and state laws, rules, regulations and theories and systems associated with educational record-keeping.
  • Demonstrated ability to resolve wide ranging complex problems through the use of creative reasoning and logic to accurately determine the cause of the problems and the resolution of the problems in an effective, innovative and timely manner.
  • Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally and by preparation of reports and other materials.
  • Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals.
  • Demonstrated ability to operate a personal computer and apply word processing software.
  • For supervisory work, demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations.
  • Knowledge of STAR Degree Audit and STAR Data Metrix reporting.
  • Thorough knowledge of Banner Student records and registration system.
  • Any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.
  • Desirable Qualifications
  • Three years supervisory experience.
  • Possession of a Master's or Doctoral degree in Public Administration, Student Personnel, Higher Education Administration, Masters of Business Administration or related discipline.
  • Considerable knowledge of post-secondary education administration.
  • Experience using registration software in a college or university setting, preferably SCT/Sungard Banner.
  • Ability to accommodate a flexible work schedule at times of the year as necessary.
  • Demonstrated ability to maintain a university webpage.
  • Experience in working with culturally diverse students and staff.
  • Possession of excellent leadership and interpersonal skills.
  • Effective communicator with colleagues, students, faculty and staff.
  • Three (3) or more years of progressivley responsible professional experience with admissions, student records.

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