Chief Administrative Officer, Public Hea...
Public Health - Seattle & King County - Seattle, WA

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NOTE: This recruitment is being managed by a Search Firm. Please see their website at www.cps.ca.gov/search and follow the special application instructions described there and also shown below.

This recruitment will remain open until filled; however, the filing deadline for the initial review of applications is March 8, 2013.

The Chief Administrative Officer (CAO) is a senior leadership position in the Public Health Department, reporting to the department Director/Health Officer. The CAO assures that Public Health's business functions and administrative operations are effectively managed to successfully support the Department's services and goals, consistent with the King County Strategic Plan and the PH Operational Master Plan, as well aligned with the Washington State PH Standards and national PH Accreditation goals. Work functions are also executed in coordination and collaboration with other agencies and stakeholders in the King County government and with community partners.

The CAO directly oversees the following functions: Budget/Finance/Payroll, Human Resources, CPRES (Contracts, Procurement, Real Estate Services, and Fleet), and Business Standards & Accountability (e.g., HIPAA compliance, information security/privacy, risk management, public disclosure.) The position also works closely with the KCIT Service Delivery Manager for PH to assure that IT functions meet the department's business and program needs. In addition, the CAO works collaboratively with other Director's Office staff and agency management to support the mission and goals of the department.

The most competitive candidates for the CAO position will have knowledge and skills in three key areas: leadership and supervisory skills, strategic planning and process improvement skills, and business operations and technical skills. Business operations/technical skills include; budget and fiscal direction; program/project planning and oversight; information systems and technology oversight, regulatory compliance and oversight; and HR/personnel management oversight.

The incumbent must be able to create a climate where employees are motivated to succeed through consistent direction, clear communication and performance management. He or she will demonstrate excellence in customer service, high performance, and engender trust by being ethical, showing integrity while dealing with clients, colleagues, employees and external stakeholders in a fair and just manner.

References to King County Strategic Plan and the PH Operational Master Plan noted above:
    http://www.kingcounty.gov/About/mission.aspx
    http://www.kingcounty.gov/healthservices/publichealthmasterplan.aspx

Public Health Department site:
    http://www.kingcounty.gov/healthservices/health.aspx

SELECTION PROCESS – SPECIAL INSTRUCTIONS

Candidates are encouraged to apply immediately by submitting a comprehensive resume (including dates of employment, and size of staff and budgets managed), compelling cover letter, current salary, and a minimum of six (6) work related references. Interested candidates can apply to resumes@cps.ca.gov. Electronic submittals are preferred. Or submit via regular mail or fax to:
    Pam Derby, CPS Executive Search
    241 Lathrop Way
    Sacramento, CA 95815
    Tel: (916) 263-1401; Fax: (916) 561-7205
    E-mail: resumes@cps.ca.gov
    Website: www.cps.ca.gov/search

King County is an equal employment opportunity employer. We do not discriminate in hiring or employment on the basis of race, color, religion, sex, national origin, ancestry, age, marital or veteran status, disability, sexual orientation (including gender identity), or any protected status.

Examples of Duties:

Leadership and Supervisory Skills
  • Navigate through complex situations by being sensitive to people and organizational dynamics; view this work as a necessary and useful element of organizational functions.
  • Work well with representatives of labor unions and engage with labor in an honest, collaborative and respectful manner.
  • Build effective teams by blending diverse talents and skills of people into groups as needed; foster open dialogue.
  • Relate well to all kinds of people – at all levels of an organization; build constructive and effective relationships; use diplomacy and tact; defuse difficult situations comfortably.
  • Create a climate in which supervisors treat staff equitably and fairly; motivate a diverse workforce; assess each person's strengths and use it to get the best out of employees.
  • Collaborate with department management to formulate policies and procedures for the department. Participate with other management staff in planning and implementing departmental objectives.
  • Maintain cooperative working relationships with elected officials and their staff, County administrators, representatives of other governmental agencies, co-workers and the public.
  • Demonstrate the ability to establish clear directions; distribute workload appropriately; lay out work in a well-planned and organized manner; deal with staff firmly and timely when needed so that employment issues are prevented; ensure regular and effective performance reviews that manage both areas for improvement and successes; make difficult employment decisions when necessary.

Business Operations/Technical Skills
  • Provide functional and leadership skills to perform oversight of departmental business/administrative functions described in this job announcement; provide support to the Director and agency management for policy development and program analysis.
  • Oversee development and support of a $320 million department annual budget, including special projects; promote strategic planning efforts and continuous improvements processes. Represent the department at budget hearings and meetings.
  • Demonstrate ability to comprehend complex data and research and communicate results to various audiences; able to translate results into work plans and deliverables.
  • Provide effective presentation skills in both formal and informal settings and from large groups to one on one meetings; both inside the Department and with various external organizations; manage group process during presentations and changes tactics if necessary; writing must be clear and effective.
  • Participate in developing the Department's business plan including creating performance indicators and outcome measures.

Strategic Planning and Process Improvement
  • Demonstrate agility and strategic planning in seeing ahead; anticipate future consequences; provide broad knowledge and perspective; create innovative strategies and solutions by understanding possibilities and likelihoods.
  • Demonstrate ability to assess and manage processes necessary to get projects and planning completed; know how to organize people and activities; understand how to develop efficient work flow; simplify complex process to find efficiencies that may allow more to be achieved with diminishing resources.
  • Create, recommend and oversee implementation of sustainable plans to ensure the long-term sustainability of Department services in context of KC Strategic Plan and PH Operational Master Plan.
  • Oversee planning by accurately scoping out length and difficulty of tasks and projects; set objectives and goals; guide staff in breaking down the work into process steps and developing schedules; measure performances against goals and evaluate results and make changes as appropriate.

Qualifications:
  • Demonstrated skill hiring, coaching, priority-setting, and measuring and evaluating work products and services. Showing skill in performance management including establishing goals and deliverables with clear expectations, while providing positive and corrective feedback.
  • Demonstrated knowledge and ability to research, monitor and apply federal, state and local laws such as those relating to public health programs and services.
  • Demonstrated skill in verbal and written communication skills. Ability to understand and communicate technical information such as financial data in easy to understand ways.
  • Demonstrated skill building/supporting a fair and just work environment and supporting diversity in the workplace.
  • Demonstrated skill creating and sustaining broad and authentic relationships among individuals and organizations to encourage trust, advocate a team atmosphere, build consensus, and facilitate communication.
  • Demonstrated skill applying human resource principles and practices and working effectively with labor organizations and collective bargaining agreements.
  • Demonstrated skill providing excellent customer service and establishing and maintaining effective working relationships with multiple stakeholders.
  • Demonstrated ability to prioritize work by identifying critical issues, and effectively and efficiently allocate resources.
  • Demonstrated knowledge of budget development, techniques and principles and budget monitoring.
  • Demonstrated knowledge of policy development techniques and principles.
  • Demonstrated knowledge of program/project planning, development and evaluation.
  • Demonstrated knowledge of strategic development techniques and principles.
  • Ability to manage multiple tasks and priorities effectively.

Desired Qualifications:

The most competitive candidates will have:
  • Bachelor's degree in public administration, public policy, finance, business, or a related field; or, the equivalent combination of education and experience to successfully perform the job functions described in this position announcement.
    AND
    At least 3 years of supervisory or managerial experience in a public sector or health care agency, including hiring, coaching, priority-setting, and measuring and evaluating work products and services. Experience in performance management including establishing goals and deliverables with clear expectations, while providing positive and corrective feedback.
  • Experience with Lean, CQI, or other efficiency/process improvement tools and techniques.
  • Two years' experience serving as a senior manager in a health or public health setting.
  • Two years' experience as a Chief of Business Operations, Administration or similar kind of position in a government, non-profit or health care setting;
  • Master's Degree in Public Health, MBA, MPA, or other advanced degree such as JD.

Supplemental Information:

Work schedule is Monday through Friday, 8:00 a.m. – 5:00 p.m.; however, as an FLSA exempt position, additional/varied hours will be required.

Benefits for employees, spouses/domestic partners and eligible dependents include a generous and comprehensive medical and, dental plan with no premium share, vision and life insurance, public employee retirement system contributions, holiday, vacation, Executive Leave, and sick leave. Relocation benefits may be available in addition.

ADDITIONAL INFORMATION
The selected candidate will be required to pass a thorough background investigation.

This selection process may include but is not limited to: evaluation of application materials and supplemental questions, testing and interviewing. For more information on our selection process, please refer to http://www.metrokc.gov/health/about/hiring.htm

Public Health relies on office automation (Microsoft Office) and web-based enabled tools, therefore candidates must be proficient and comfortable with computer use to perform functions associated with on-going work.

Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing their mandatory trainings on time and obtaining required immunizations.

Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all Public Health positions.

Employees are required to protect the privacy and security of protected health information as defined in State and Federal Law.

Staff may be required to play an active role in the event of a public health emergency, which may include changes in responsibilities and working hours.

If you need a disability accommodation in the application or testing process, please call the contact number listed on the job announcement.

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