Retail Store Manager/Assistant Store Manager
Sneaker Villa - Cleveland, OH

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Company: Villa
An exceptional store and an exceptional career for exceptional leaders. Do you want to be part of something special? Do you want to make a difference and change retail in urban America? Join us at VILLA, a fast growing lifestyle retailer with 30 stores in PA, OH, NJ, DE, and NY—and we have only scratched the surface. Business Week described VILLA as “A Bright Spot in the Retail Gloom.” Our movement is currently in Cleveland, and we are looking for dynamic, intelligent, personable, and community-oriented Store Managers and Assistant Store Managers with a passion for VILLA and the products we sell. VILLA stores feature flat screen televisions, illuminated footwear cubes, Apple computers, and more. Learn more about us at .

Commitment to Fashion:
VILLA uniquely offers the best selection of footwear, apparel, and accessories from Nike, Adidas, Jordan, Levi’s, New Era, G-Shock, and more—we call it the “Hook-up”.

Commitment to Community: At VILLA, being a responsible community partner is not an option…it’s a non-negotiable obligation. We are looking for people who are looking to go beyond the transaction by becoming a contributing member of the community.

Commitment to Customer Service:
VILLA is bringing the 5 th Avenue experience to urban America. Customers are greeted (oftentimes by first name) by VILLA team members with best in-class customer service in an energized environment.

Commitment to You:
Villa offers a competitive salary, bonus opportunity, a great benefits package including a 401(k) plan, and an opportunity to be a part of a team that is like no other.

Managers and Assistant Managers:
We are looking for people with extraordinary retail leadership experience who are ready to take their career to new heights. This is a unique opportunity to combine your people skills and business acumen to drive results within the store and its surrounding community. Unleash your enthusiasm for fashion, community, and coaching while overseeing customer experiences, training staff, and driving sales. If you are an excellent coach, leader, friend, innovative thinker, community leader, and a skilled multi-tasker, then you may be ready to play a key role in VILLA’s movement.

Principle Duties and Responsibilities:
Maintains fiscal performance.

Enforces compliance with procedures included in the Retail Store Operations Manual.
Manages Retail Store workforce.
Ensures control and protection of Retail Store inventories
Apprises District Manager and the other Manager of all store activities on a regular basis.
Maintains and presents a positive, enthusiastic attitude toward job and company.
Creates and maintains an organized and efficient management office/work space.
Prepares, presents and displays visual merchandising and in-store marketing programs, as directed by Merchandiser.
Completes all store payroll procedures on a timely basis prior to Monday store openings. Each Monday of pay week, completes the shift report,accounting for all employee hours worked in the store during the pay period. Includes all hours worked in other stores if the employee also worked in other locations during the pay period. (Locations other than their home store)
Maintains all store fixtures and equipment in proper working order. Maintains store cleanliness at all times.
Conducts monthly employee meetings for the purpose of communicating merchandise,marketing, housekeeping and all other corporate initiatives.
Promotes and develops good community relations by looking for and being involved in community activities and projects.

Qualifications/Skills & Knowledge Requirements:
Minimum of three (3) years of experience in a management or supervisory capacity.
Work requires a solid knowledge of the retail business and an understanding of the needs of the urban customer.
An excellent command of the English language to effectively communicate with other employees, management and customers. Bilingual Spanish skills are a plus.
Must have knowledge of a variety of computer software applications.
Must have high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact and diplomacy.
Analytical ability is required in order to gather and summarize data for reports, find solutions to various administrative problems, and prioritize work.

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