Associate - Retail Service - Edinburgh
Support store in reaching its goals by providing superior customer service and assisting with operational activities by following best practices.
Education/Experience: Years of Related Professional Experience: High school graduate or equivalent. Customer service experience preferred. Skills: Strong communication and interpersonal skillsOutgoing, courteous, genuine and approachableA positive demeanor and approach to workEfficient and self-motivated. Ability to perform independentlyTeam orientedGood math aptitudeDetail oriented.
Initiates contact with the customer in the store and makes them feel welcome. Assesses the needs of the customer and provides courteous, helpful and knowledgeable service throughout the store, including the sales floor, fitting rooms and cash wrap. Communicates with customers about style, quality and value of VF Outlet products. Processes accurate and timely cash register transactions and facilitates superior check-out experience while safeguarding company assets. Assists with merchandise flow, including receiving shipments, replenishment, fitting room, returns, markdowns and price management. Assists with other operational activities, including store and warehouse maintenance, and visual execution, helping to maintain a neat, clean and inviting shopping environment including sweeping, dusting and general housekeeping. Promotes customer loyalty through consumer relationship marketing.
May assist at the customer service desk, assisting with returns, employee purchases, and customer inquiries. Performs other duties as requested by supervisor.
VF Outlet - 18 months ago
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