Casino Cage Cashier -- Valley Forge Casino Resort -- Finance
Valley Forge Casino Resort - King of Prussia, PA

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The Cage Cashier is responsible to provide cash services to players while promoting a high level of guest service to the patrons, celebrate winnings, cashing guests in and out, and providing related service to them. The ideal candidate for this position has a high school diploma (advanced education/coursework desired); previous hotel/hospitality and one year experience handling large amounts of money.

The following is a representative list of the duties and responsibilities associated with this position:
-- Smile and continuously project a helpful attitude
-- Provide the highest quality of service to the customer at all times
-- Cash out chips, exchange money, coupons, pay out winnings, provide check cashing services and other related monetary transactions
-- Sign out a cash drawer and balance the drawer at the close of your shift
-- Celebrate all winnings with the player creating a lasting and special moment for them
-- Handle complaints courteously. When necessary, relay through supervisor for appropriate action
-- Work specialty banks as assigned
-- Is able to stand for long periods of time up to 8hrs
-- Answer inquires pertaining to resort services, shopping, dining, entertainment, and travel directions
-- Maintain knowledge of the casino resort, hotel staff, hotel services with hours of operations, room locations, types of rooms and room selling strategies, hotel rates and discounts, hotel credit and check cashing policies and procedures, and know how to handle each
-- Wear proper uniform and name tag at all times in accordance with the standards of appearance
-- Adhere to all work rules, procedures and policies established by the company
-- Perform all other duties as assigned by management
-- Must be able to successfully pass CTR training (Casino Transaction Reporting)
-- Must be able to use a computer and learn new programs quickly

About this company
21 reviews
Valley Forge Casino Resort in King of Prussia, Pennsylvania, offers the ideal location for our valued High End Players to enjoy non-stop...