Operations Management Practitioner
Synova - Dearborn, MI

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Position Description:
RRS/ITI---This position is for the 2nd shift. Support position to provide Incident / Problem Management activities for a wide variety of application technologies on a 24 X 7 basis. - Performs at an extremely high level of technical competence - Previous experience in an Operations Control Analyst role - Ability to communicate effectively with technical as well as business customers - Experience with Application Software Configuration Management
Skills Required:
- 3+ Years Experience with Windows 2000 Server, Windows Server 2003, SUSE Linux - Experience supporting ASP, ASP.net, and J2EE applications - Experience building Java based packages and deploying code to various environments - Ability to utilize desktop tools (Microsoft Office and Communicator tools, WebEx, etc.)
Skills Preferred:
N/A
Experience Required:
- 3+ Years Experience with Windows 2000 Server, Windows Server 2003, SUSE Linux - Experience supporting ASP, ASP.net, and J2EE applications - Experience building Java based packages and deploying code to various environments - Ability to utilize desktop tools (Microsoft Office and Communicator tools, WebEx, etc.)
Experience Preferred:
- Experience with Microsoft Internet Information Server - General working knowledge of TCP/IP and networking - Monitoring applications using HP SiteScope software - Proficient at troubleshooting HTTP errors and application to database connections - Specialized knowledge of Telnet tools such as Putty or Hummingbird Host Explorer - Experience with Autosys and WebFOCUS job management - Experience with incident management and request tools such as Service Desk and Request Center - Knowledge of SCM and Code Review Practices - Experience with ITIL Operations Support processes None
Education Required:
Computer Science or MIS

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